Verified Job
Sales
Sales Support Executive
Sales
#2348
Remote / WFH
Flavaroma
Job Description
Customer Inquiries And Support
• Handle incoming customer inquiries via phone, email, or chat, providing accurate information about products, order status, and sales policies.
• Address customer concerns, issues, or complaints in a professional and efficient manner, ensuring timely resolution.
Sales Order Processing Assistance
• Assist in the processing of sales orders by verifying order details, entering them into the system, and ensuring timely delivery.
• Develop and maintain order status forms to track order progress from placement to delivery.
Documentation Handling And Accuracy
• Assist in preparing invoices, proforma invoices, and other necessary documents for customer transactions, ensuring accuracy.
• Maintain organised records of all sales documentation for easy retrieval and reference.
• Handle incoming customer inquiries via phone, email, or chat, providing accurate information about products, order status, and sales policies.
• Address customer concerns, issues, or complaints in a professional and efficient manner, ensuring timely resolution.
Sales Order Processing Assistance
• Assist in the processing of sales orders by verifying order details, entering them into the system, and ensuring timely delivery.
• Develop and maintain order status forms to track order progress from placement to delivery.
Documentation Handling And Accuracy
• Assist in preparing invoices, proforma invoices, and other necessary documents for customer transactions, ensuring accuracy.
• Maintain organised records of all sales documentation for easy retrieval and reference.
