This is a full-time, on-site role for a Sales Operations Executive located in New Delhi. The Sales Operations Executive will handle day-to-day sales operations, assist in improving customer service processes, perform data analysis for sales performance, maintain communication with clients, and support the sales team with various operational tasks.
About This Role
• Manage multiple responsibilities efficiently
• Provide exceptional support to ensure smooth sales and customer service functions
Key Responsibilities
• Generate and convert leads for ambulance services (B2B B2C)
• Build strong relationships with hospitals, corporates, and emergency partners
• Achieve monthly sales targets and drive service outreach
• Manage client onboarding, coordination, and retention
• Collaborate with marketing and operations for seamless service delivery
• Prepare and present MIS reports, sales data, and forecasts
• Oversee staff rosters, grooming, and grievance redressal
• Handle client relations and service-level compliance
• Stay updated on industry trends and competitor activity
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