Sales Operations Administrator

Location
Calgary, AB
 
Benefits
Pulled from the full job description
Disability insurance
Life insurance
Vision care
Dental care
Paid time off
Company pension
Casual dress
 
Full job description
Sales Operations Administrator

Department: Sales
Reports To: Account Manager – Calgary Division

Why Gambles?

At Gambles, produce is everything. Our business provides the widest assortment of top-quality fruits and vegetables for the wholesale, foodservice, and retail sectors. With a history dating back to the early 1900s, Gambles has grown and evolved into one of the largest produce wholesalers in all of Canada. We operate out of three locations across the country: two in Toronto and one in Calgary. We also have a satellite office in Philadelphia that manages our U.S. sales operations. Our goal is to be the supplier of choice for all our customers’ needs.

Our people are the backbone of our business! We have a “hire-from-within” mentality at Gambles, which means we put extra focus on developing our people and giving them unique career advancement opportunities. Just like our products and our customer base, we love to see our people grow!

We offer a competitive benefits package with employer covered health and dental benefits (you don’t pay the premiums!) and a company matched Pension Plan for our full-time employees.

Job Description

This is a unique sales support position that also involves operational duties. This position is an entry-level, full-time, onsite position reporting to the Operations Manager for Gambles Ontario Produce located in Calgary at 110 – 5675 58 Ave SE, Calgary, Alberta. The intended shift for the position is Monday, Wednesday from 6am-2pm, Thursday, Friday and Sunday from 9am – 5pm.This role requires a flexible working schedule which is subject to change based on the needs of the business.

Key Responsibilities

Process incoming EDI (electronic) orders in the ERP system to prepare them for warehouse picking.
Communicate with customers regarding order status, delivery timelines, product shortages, and substitutions.
Update product allocations and pricing through internal systems.
Monitor and audit inventor, report quality concerns and discrepancies to Operations and Sales.
Generate shipping labels and invoices using the ERP system.
Perform system receiving by accurately entering product information when shipments arrive.
Prepare purchase orders, invoices and driver manifests as needed.
Perform various operational clerical tasks, including entering customer orders, creating and verifying transfer loads, processing internal product disposition credits, and assisting customers with invoice reprints and proof of delivery (POD) requests.
Answer inbound calls from carriers and customer to provide updates on dispatch and orders.
Communicate with carriers.
Other tasks as assigned.
Candidate Requirements

Qualifications and Personal Attributes:

High School Diploma or equivalency.
Experience working in a warehouse operations or related role.
Strong English communication skills (written and verbal).
Ability to lift to 40lbs and work in a warehouse environment.
Demonstrated customer service skills and experience.
Demonstrated ability to work independently and take initiative to complete tasks.
Strong organization and time management skills.
Demonstrated attention to detail in previous experience.
Working knowledge of Microsoft Word, Excel, and Outlook.
Ability to changing priorities and environments.
Ability to manage priorities and meet deadlines.
Gambles Group of Companies is an equal opportunity employer situated in a heritage building at 165 The Queensway and encourages applications from individuals with disabilities. Accommodations are available upon request for applicants and colleagues with disabilities throughout all stages of the selection process.

Job Types: Full-time, Permanent

Benefits:

Casual dress
Company pension
Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care
Schedule:

10 hour shift
8 hour shift
Day shift
Holidays
Overtime
Weekends as needed
Experience:

Customer service: 1 year (preferred)
Microsoft Office: 1 year (preferred)
Work Location: In person

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