Sales Coordinator - OneRoof
Job Description
As part of the wider OneRoof Operations team (both in NZ and offshore), you’ll be at the heart of ensuring campaigns run smoothly, issues are resolved quickly, and clients receive a high-quality experience every time. If you enjoy working at pace, solving problems, and being a key link between teams, this is the role for you.
HOW YOU’LL DO IT:
Manage incoming queries via email and ticketing, ensuring prompt and accurate responses
Support the sales team with day-to-day administrative and operational tasks
Act as a key point of contact for clients, resolving issues or escalating where needed
Coordinate advertising bookings, campaign set-up, reporting, and updates
Monitor campaign performance and proactively flag any issues
Resolve billing and credit queries efficiently and accurately
Work across multiple systems (including HubSpot), maintaining strong data accuracy
Collaborate closely with both onshore and offshore teams to deliver great outcomes
Manage competing priorities while maintaining attention to detail
ABOUT YOU:
You’re someone who loves admin, takes ownership, thrives in a fast-paced environment, and enjoys being the go-to person for getting things done.
You are:
Systems-savvy and confident using multiple platforms including Microsoft Office Suite, Customer Relationship Management (CRM) or similar software
Strong problem-solver who can think on your feet
Highly organised with excellent time management
Clear and professional communicator
Proactive, reliable, and follows tasks through to completion
A collaborative team player who enjoys working cross-functionally
Customer-focused with a strong sense of ownership
WHAT’S ON OFFER:
A dynamic role for leading property brand OneRoof
Exposure to end-to-end campaign delivery and sales operations
The opportunity to develop your systems, coordination, and client management skills
A collaborative, supportive team environment focused on continuous improvement
The chance to build strong internal and external relationships across the business
If you want to grow your career at NZ’s premium integrated media business, then apply now and join our vibrant team.
All applicants will be asked about their working rights in New Zealand (e.g. citizen, resident, visa, no visa etc).
