Revenues Officer (Operations)

Job details
Here’s how the job details align with your profile.
Pay

£36,345 - £40,344 a year
Job type

Full-time
 
Location
Islington
 
Benefits
Pulled from the full job description
Company pension
Cycle to work scheme
Discounted gym membership
Employee discount
 
Full job description
About The Role
An exciting full-time opportunity has risen within our Revenues Team. This is a challenging opportunity for an organised and self-motivated person willing to join a strong team responsible for delivering the Council Tax and Business Rates Service.

The successful candidate will be working in a high-pressure target based environment and will need to work well with others to achieve team targets as well as individual targets. We need highly motivated and committed people, with outstanding customer care skills.This post will be dealing with all aspects of the administration of Council Tax and Business Rates.

You will need to demonstrate excellent written and verbal communication skills and have the ability to interpret and explain complex issues to all members of the community. You must also be able to prioritise your own workload and work quickly and accurately under pressure. In addition the successful candidate will need:

Experience of using an on-line computer system such as North gate Revenues Benefits
The ability to work as part of a team
The ability to work with minimum supervision
These posts are link-graded Scale 6/SO1

If you think that you have what it takes to meet these challenging requirements and are interested in becoming part of our service, we are keen to hear from you.

Appointments will be based on experience and aptitude as per the specification and test.

For an informal discussion about this post please contact Iain Barritt on Teams or iain.barritt@islington.gov.uk

Working for the team, service and our organisation
Islington is a place rich with diversity and culture. As a council our sense of purpose couldn’t be clearer: we serve. It’s in the logo. We are committed to challenging inequality in the borough and as one of the largest employers we know that to look after the place and the planet, we have to look after our people. Together we can change the future.

We are determined to create a more equal Islington, where everyone who lives here has an equal chance to thrive.

To do this, everyone who works at Islington Council lives by a set of values which guide us in everything that we do: collaborative, ambitious, resourceful, and empowering. They spell out ‘CARE’, which is what we think public service is all about.

Our offer to you
We are committed to challenging inequality in the borough and as one of the largest employers we know that to look after the place and the planet, we have to look after our people. Our staff benefits include:
Up to 31 days leave per year, increasing to 36 days after five years of local government service
A range of flexible working arrangements to maintain a healthy work-life balance, as well as a 35-hour working week
Learning and development opportunities to maximise your potential
Competitive pay and a commitment to paying all staff the London Living Wage at minimum
Excellent local government pension scheme
Cycle to Work scheme and discounted gym memberships
Local discounts from restaurants, shops, health and beauty therapists, and more!
Please note: Priority will be given to those at risk of redundancy within Islington Council. Current employees who are part of the redeployment pool must meet the essential criteria for shortlisting to be prioritised.
Workforce Equality, Equity, Diversity and Inclusion Statement
We are dedicated to creating an inclusive and equitable workforce, where everyone is treated with dignity and respect. Our workforce strategy places equality, equity, diversity, and inclusion at the heart of everything we do, reaffirming our commitment to fostering a culture of inclusion. We strive to create an environment where all colleagues feel they belong and can safely express their thoughts, ideas, and challenges, without fear of judgement or discrimination.

We maintain a zero-tolerance approach to any unlawful discrimination, harassment, or victimisation on the grounds of any protected characteristics under the 2010 Equality Act, including but not limited to race, disability, sexual orientation, sex, religion and belief, age, gender reassignment, marriage and civil partnership, pregnancy, and maternity. Any incidents of discrimination will be promptly investigated and addressed in line with our HR policies to ensure a safe and inclusive environment for all colleagues.

We use data to identify and address disparities, ensuring that our policies and practices are transparent and impactful in promoting a diverse representation of backgrounds and perspectives at all levels of the organisation. We look at inequality through an intersectional lens, recognising that different aspects of someone’s identity can combine to create unique experiences of discrimination and disadvantage.

We know that advancing diversity and inclusion is a continuous journey, and we must listen to our colleagues and learn where we can further improve. We work closely with our Colleague Forums and Trade Unions, supported by active allies from our Corporate Management Team, to monitor and evaluate our practices, identify barriers, and empower colleagues to promote equality and inclusion in the workplace.

Every one of us has a role to play in making Islington Council a truly inclusive workplace. By living out our CARE (collaborative, ambitious, resourceful, and empowering) values every day and embedding the principles of equality, equity, diversity, and inclusion in our work, we can all actively contribute to empowering people and creating a more equal Islington.
Safeguarding
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff, and volunteers to share this commitment. Some posts are subject to the Rehabilitation of Offenders Act 1+74 (Exceptions) Order 1+75 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
The post is subject to a qualifications check and 3/5 years referencing.
Disability Confident Scheme
Islington Council operates a guaranteed interview scheme for candidates with disabilities who meet the minimum criteria and we are committed to providing support to applicants who request reasonable adjustments to be made during the recruitment process and throughout their career with us. Read more