The byke hospitality
Reservations Supervisor
The byke hospitality • Andheri, Maharashtra • via Jobs Trabajo.org
12 hours ago
Full–time
No Degree Mentioned
Apply on Jobs Trabajo.org
Job description
DUTIES AND RESPONSIBILITIES:
- Act as a main resource for reservation agents needing assistance technically or with regards to achieving customer satisfaction.
- Ensure reservation department and Front Office staff are constantly aware of availability states open, on request, closed dates, high demand dates etc.
- Responds to all guest reservation requests and executes prompt, courteous and accurate guest service at all times.
- Fully knowledgeable about hotel guest rooms, rates, promotions, amenities, programs, hotel facilities and services.
- Answer guest inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment and travel directions etc.
- Manage systems that are set up within the reservations department to ensure accurate handling and monitoring of phone calls.
- Assists and prepare in groups pre-arrival process and also preparing group rooming lists.
• - Maintains a clean and organized work area.
- Attends all scheduled meetings as required with HOD's or Sales team.
- Create and manage rates and packages configured on the Hotel software.
- Track all reservations picked up from all On-line channels like hotel website, OTA, GDS, other third party etc.
- If there are failed reservations to update the Hotel software then process those reservations manually.
• *Salary**: Up to ₹30,000.00 per month
• *Benefits**:
- Flexible schedule
- Food provided
Schedule:
- Day shift
Ability to commute/relocate:
- Andheri, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
• *Experience**:
- total work: 2 years (preferred)
• *Speak with the employer**
+91 9324988956
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The Byke Hotels Resorts
Revenue Coordinator
The Byke Hotels Resorts • Mumbai, Maharashtra • via Jobs Trabajo.org
12 hours ago
Full–time
No Degree Mentioned
Apply on Jobs Trabajo.org
Job description
_**Typical duties of a Revenue executive include**:_
• *Responsibilities**
• *ONLY FROM HOTEL INDUSTRY BACKGROUND.**
- Oversee revenue management and distribution strategy of the hotel and manage day-to-day yield operations.
- Daily pick-up analysis, strategy adjustments, and reporting.
- Perform competitive benchmark studies and follow market trends.
- Create and maintain a 12-month rolling demand calendar.
- Create and develop pricing strategies in conjunction with the individuality of each hotel.
- Provide a weekly dynamic forecast of expected results, variances, and budget comparisons.
- Manage and oversee strategy for all 3rd party distribution
- Responsible for assessing, analyzing, and pricing group business strategies
- Analyze overall monthly hotel performance and provide a summary report with recommendations to improve long-term strategies.
- Ensure all related systems are configured correctly, validated, and working to full capacity
- Oversee and audit the standards and operations of the reservations department.
- Ensure web site booking process is maintained up-to-date and functional.
- Ensure hotel personnel is fully competent in the use of all systems
- Work in liaison with hotel sales and reservations departments as a team.
- Regularly check the input and the quality of data (segmentation, denials tracking, etc ) points.
- Conduct quarterly property performance reviews and develop strategic and tactical action
- Responsible for best practice standards to include: competitor analysis; environmental scanning; market modeling; distribution yield management; business mix yield management; length of stay yield management; inventory availability by channel; pricing control and new pricing concepts
- Evaluate the performance of distribution partners and contracted rates (OTA, FIT, tour operator, corporate, consortia, crew, groups, etc ).
- Reduce the cost of distribution by finding new less expensive means of delivering business
- Prepare an outline for and support the annual revenue budget process.
- Inspire Hotel’s HODs to further embed a revenue management culture.
- Advice and coach the client in other operational areas.
- Visit the hotels to get first-hand knowledge of all revenue management issues and other key areas.
- Any other reasonable requests made by management.
• *Salary**: ₹20,000.00 - ₹25,000.00 per month
• *Benefits**:
- Commuter assistance
- Flexible schedule
- Food provided
- Paid time off
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Work Location: One location
• *Speak with the employer**
+91 9372802553
Read more