Retail Team Leader

Job Title : Team Leader – Retail Broadband Sales (Calling Process) Job Summary: We are looking for an experienced and responsible Team Leader to manage and guide a team of Telecalling Sales Executives for broadband services. The candidate will be responsible for team performance, target achievement, monitoring calls, and ensuring smooth sales operations. Key Responsibilities : Manage and supervise a team of broadband telecalling executives. Assign daily targets and ensure team achieves sales goals. Monitor calls and provide regular feedback for performance improvement. Motivate team members to achieve higher conversions. Track daily performance reports and maintain MIS. Train new team members on products, plans, and sales process. Coordinate with backend and installation team for smooth service activation. Ensure discipline and productivity within the team. Requirements : 1–3 years experience in Telecom / Broadband / Telesales Team Handling. Strong leadership and communication skills. Target-driven and result-oriented. Good knowledge of MS Excel / CRM tools. Salary & Benefits : Fixed Salary + Team Incentives. Performance-based bonus. Career growth opportunities.