You will provide hands‑on support to residents, helping them resolve queries, managing expectations and proactively identifying ways to improve their wellbeing. You’ll build and maintain relationships with internal and external partners to ensure residents can access the right support, while managing safeguarding responsibilities and risks appropriately. You will oversee repairs, maintenance and estate services, supervise contractors on site, and ensure compliance with all relevant health, safety and data protection requirements. Your role will also involve supporting community engagement, promoting the use of communal spaces and leading activities that enhance wellbeing. In addition, you will line‑manage a cleaner/grounds team and provide cover for other communities where needed, ensuring consistent, high‑quality service delivery. This role will require an enhanced DBS.
What you’ll need
Excellent interpersonal, communication and customer service skills
Experience in community housing management or working with Later Living communities
Strong organisational skills with the ability to manage multiple priorities
Good IT skills, including Microsoft Office
Knowledge of health and safety compliance responsibilities
What We Offer
30 days’ annual holiday, plus bank holidays
two additional paid volunteering days each year
flexible benefits scheme, including family friendly benefits and access to a discount portal
4 x salary life assurance
up to 10% pension contribution
If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.
If you have any questions about this role, please email Talent Specialist, Harry Lund at harry.lund@peabody.org.uk
Interviews will be taking place from 13th July to 17th July.
We reserve the right to close this advert early if we receive a high volume of suitable applications.
PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.