Retail Store Manager | Malibu

Job highlights
Identified by Google from the original job post
Qualifications
5+ yrs specialty retail experience, 2+ yrs in a store manager or general manager role
Proven ability to successfully lead a product and customer centric sales environment
A connection to Cuyana's mission, and Fewer Better philosophy
Dependable and trustworthy with all responsibilities
Team player who thrives in fast paced environments
Flexible, adaptable, and ready to roll up sleeves and help where needed
Strong leadership, organization, written and verbal communication skills
Capable of handling difficult customer interactions and conversations
Technology savvy
Flexible work schedule - weekends, evenings, events, holidays
Able to stand for extended periods of time
Able to bend, reach, lift and move stock and products; Able to carry boxes 25 - 30 lbs
Benefits
Benefits: Medical, dental, vision, life, disability; sick, vacation, and holiday pay; commuter benefit, 401k, bonus and generous employee discount
Compensation range for this role is +5k-105k commensurate with experience
Responsibilities
Monitor, track, and communicate trends and opportunities of key business metrics
Develop strategies and action plans to drive store improvement, productivity, and profitability
Plan and manage payroll spend; create strategic schedules to support business plans, ensure integrity of time and attendance with store performance, volume, and productivity in mind
Lead by example, demonstrating integrity and consistency of Cuyana values at all times
Recruit, onboard, and develop store employees by providing regular feedback, coaching, and counseling
Support and coach team members in delivering the Cuyana sales and positive customer service experience; Identify and collaborate on new training initiatives
Meet individual sales goals and build and cultivate client relationships and ensure team sales goals are met
Demonstrate strong product knowledge and ensure team members are trained and prepared as product experts
Provide customized virtual and in-person styling services within the Cuyana customer segmentations
Develop and implement visual merchandising directives and tests
Liaise with HQ partners to establish and drive marketing initiatives, technology updates, inventory reconciliations, etc
Ensure operational excellence in policies and procedures
Support current and new retail locations, as needed (if applicable)
Give back as part of the Cuyana Community (help teammates during peak season, supporting retail events, volunteer + events)
Responsibilities may change based on business needs
Cultivate Community – Lead with vulnerability integrity, be inclusive, reach out, pitch in
Create Excellence – Prioritize for impact, be accountable decisive, deliver results
Build Evolve – Push the status quo, bring solutions find path forward, foster feedback, learn evolve
Job description
Cuyana is hiring for a Retail Store Manager for our new Malibu store location!

Are you passionate about creating a best-in-class guest store experience? Do you inspire and engage your team? Are you a leader who is results driven and possess a start-up business mentality? Then you may have the ideal skills to be part of our Cuyana team!

Benefits: Medical, dental, vision, life, disability; sick, vacation, and holiday pay; commuter benefit, 401k, bonus and generous employee discount.

RESPONSIBILITIES*
• Monitor, track, and communicate trends and opportunities of key business metrics. Develop strategies and action plans to drive store improvement, productivity, and profitability
• Plan and manage payroll spend; create strategic schedules to support business plans, ensure integrity of time and attendance with store performance, volume, and productivity in mind
• Lead by example, demonstrating integrity and consistency of Cuyana values at all times
• Recruit, onboard, and develop store employees by providing regular feedback, coaching, and counseling
• Support and coach team members in delivering the Cuyana sales and positive customer service experience; Identify and collaborate on new training initiatives
• Meet individual sales goals and build and cultivate client relationships and ensure team sales goals are met
• Demonstrate strong product knowledge and ensure team members are trained and prepared as product experts
• Provide customized virtual and in-person styling services within the Cuyana customer segmentations
• Develop and implement visual merchandising directives and tests
• Liaise with HQ partners to establish and drive marketing initiatives, technology updates, inventory reconciliations, etc
• Ensure operational excellence in policies and procedures
• Support current and new retail locations, as needed (if applicable)
• Give back as part of the Cuyana Community (help teammates during peak season, supporting retail events, volunteer + events)
• Responsibilities may change based on business needs

Requirements
• 5+ yrs specialty retail experience, 2+ yrs in a store manager or general manager role
• Contemporary brand experience; Clienteling and Luxury experience a plus
• Proven ability to successfully lead a product and customer centric sales environment
• A connection to Cuyana's mission, and Fewer Better philosophy
• Dependable and trustworthy with all responsibilities
• Team player who thrives in fast paced environments
• Flexible, adaptable, and ready to roll up sleeves and help where needed
• Strong leadership, organization, written and verbal communication skills
• Capable of handling difficult customer interactions and conversations
• Technology savvy
• Flexible work schedule - weekends, evenings, events, holidays
• Able to stand for extended periods of time
• Able to bend, reach, lift and move stock and products; Able to carry boxes 25 - 30 lbs

At Cuyana, we embrace our fewer, better mindset. Focusing on things that make a meaningful difference in our work: creating opportunities for our people, for our business and for women's lives - through our Core Values.
• Cultivate Community – Lead with vulnerability integrity, be inclusive, reach out, pitch in
• Create Excellence – Prioritize for impact, be accountable decisive, deliver results
• Build Evolve – Push the status quo, bring solutions find path forward, foster feedback, learn evolve

Compensation range for this role is +5k-105k commensurate with experience. Read more