Retail Associate – Luxury Jewelry

This role is for one of our clients

Industry: Sales
Seniority level: Associate level

Min Experience: 0 year
Location: Ahmedabad
JobType: full-time
About the Role
Are you passionate about fashion, luxury, and making customers feel special? We’re looking for a Retail Associate to join our in-store team and deliver an extraordinary shopping experience that reflects the elegance and craftsmanship of our jewelry collections.
Whether you're starting your retail career or looking to grow in the luxury space, this is your opportunity to represent a prestigious brand, learn the art of fine jewelry selling, and build long-lasting customer relationships.

What You'll Do
1. Customer Experience Brand Representation
Welcome every customer with warmth, enthusiasm, and personalized attention.
Offer styling suggestions and educate customers on gemstones, craftsmanship, and the story behind each piece.
Provide a consultative shopping experience that reflects luxury retail standards.
2. Sales Excellence Product Advisory
Understand customer needs and guide them through the buying journey.
Recommend jewelry pieces that suit their preferences, occasion, and budget.
Meet individual and store-level sales goals by influencing purchases with integrity and care.
3. Store Presentation Visual Merchandising
Ensure products are beautifully displayed, well-lit, and aligned with brand visual standards.
Participate in new collection launches, promotional set-ups, and seasonal decor execution.
4. Customer Follow-up Retention
Build rapport with clients and maintain relationships beyond the sale.
Notify them of exclusive previews, new arrivals, and loyalty offers.
Encourage repeat visits and positive word-of-mouth referrals.
5. Operational Support
Assist with accurate billing, order fulfillment, and packaging.
Maintain POS records, update customer profiles, and support inventory checks.
Monitor stock levels and coordinate with the backend team for replenishment requests.
6. Clean Safe Environment
Uphold cleanliness, hygiene, and safety within the store.
Ensure counters, mirrors, and displays are always guest-ready.

What You Bring
A strong passion for fashion, style, and luxury retail.
Excellent communication and interpersonal skills.
Eagerness to learn and grow in a fast-paced, customer-first environment.
Basic comfort with billing software or sales systems (training will be provided).
Availability to work weekends, holidays, and extended hours during peak seasons.
Prior retail or customer service experience is a plus, but not mandatory.

Why Join Us?
Full training on jewelry products, sales etiquette, and luxury service standards
Growth opportunities within retail operations, customer service, and visual merchandising
Attractive incentive structure based on performance
A stylish, collaborative, and people-first work environment
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