Retail Assistant

Be part of something uniquely NZ!
At LagardèreAWPL, we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate! With 150+ stores across Australia New Zealand, we bring big brands to life in airports and travel hubs. Our dynamic team of 1,500+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team!

Tiki Tour is a vibrant and uniquely Kiwi retail experience at Auckland Airport, offering travellers a curated selection of New Zealand-inspired gifts, snacks, apparel, and souvenirs. From locally made treats to quirky Kiwiana keepsakes, it’s the perfect stop to grab a little piece of Aotearoa before take-off!


The Role:
We’re looking for a Part-Time Retail Assistants to join our team at Auckland Airport. If you love customer service, fast-paced environments, and making shopping fun, this is your chance to shine!

6 month Fixed-Term Part Time Retail Assistant with flexible availability for morning shifts (18hrs per week)

What You’ll Do:
✅ Deliver outstanding customer service expert product recommendations
✅ Stay ahead of trends with ongoing professional training
✅ Keep the store looking vibrant well-stocked
✅ Process transactions smoothly efficiently
✅ Assist customers with queries in a friendly, professional manner


What We’re Looking For:
Must have own reliable transport and valid and full driver's license
Passion for customer service sales
️ Confident communicator with a positive attitude
Well-groomed professionally presented
Retail experience? Great! But not essential—we’ll train you!
Valid working rights ability to obtain an Aviation Security ID Card


Perks Benefits:
Parking – No one likes paying for it! We offer free/subsidised airport parking for our employees
️ Staff Discounts – You'll get exclusive discounts on products in our stores + extra savings on water and hot beverages
Career Development – Our Better Together development program offers opportunities to upskill, take on new challenges, and grow your career within our vibrant network
‍‍ Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme + additional personal leave entitlements
Employee Referral Program – Refer your awesome network to our team and if they’re hired, you’ll receive a reward + you’ll go into the running to win an end-of-year bonus
️ Wellbeing Leave Employee Assistance Program – From day one our permanent employees receive a paid Wellbeing Leave day, and everyone has access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it
✈️ Work in a Dynamic Airport Environment – Where no two days are the same!

We Value Diversity Inclusion
At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence.

Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.


APPLY NOW and let’s make travel retail magic together! ✨ Read more