This is a full-time on-site role for a Reservations Executive at The Indian Hotels Company Limited in Pune. The Reservations Executive will be responsible for managing reservations, ensuring customer satisfaction, providing excellent customer service, and driving sales through effective communication and service delivery.
Qualifications
• Communication and Customer Service skills
• Experience in Reservations and Sales
• Customer Satisfaction expertise
• Strong interpersonal and problem-solving skills
• Ability to work effectively in a fast-paced environment
• Prior experience in the hospitality industry is a plus
• Bachelor's degree in Hospitality Management or related field
• Opera knowledge