reservations clerk - hotel

Pay

$19.70 an hour
Job type

Permanent

Full-time
 
Location
Campbell River, BC V9W 3H7
 
Full job description
Education:
Expérience:
Education
Secondary (high) school graduation certificate
or equivalent experience
Work setting
Various locations
Resort
Tasks
Register arriving guests and assign rooms
Resolve complaints and claims
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Process guests' departures, calculate charges and receive payments
Maintain an inventory of vacancies, reservations and room assignments
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Provide customer service
Respond to complaints of guests
Make and confirm reservations
Maintain accurate records
Confirm transportation and accommodation reservations
Experience
5 years or more
Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 30 to 40 hours per week