Handle room reservations, cancellations, and modifications
Provide exceptional customer service via phone, email, and in-person
Maintain accurate records and update reservation systems
Coordinate with the front office and other departments
Meet and exceed sales targets
Ensure compliance with hotel policies and procedures
Requirements:
1-2 years of experience in handling hotel reservations or a related field
Excellent communication and interpersonal skills
Proficient in the reservation software IDS
Strong organisational and time-management skills
Ability to work under pressure
What We Offer:
Competitive salary and benefits
Opportunities for growth and development
A collaborative and supportive work environment
Recognition and rewards for outstanding performance
Job Type: Full-time