Verified Job
Customer Support / TeleCaller
Research Governance Officer and Data Analyst Full-time Permanent
Customer Support / TeleCaller
#694125
Remote / WFH
Job Description
Start of main content
Canberra Health Services
Closes: 27 March 2026
Classification: Administrative Services Officer Class 5
Salary: $95,722 - $100,956 plus superannuation
Position No: 65841 - 02PW4
Directorate: Canberra Health Services
Advertised (Gazettal date): 19 March 2026
Contact Officer: Leah Medcraft-Smith on Leah.Medcraft-Smith@act.gov.au or (02) 5124 7968
What can we offer you:
Competitive pay rates and excellent working conditions within a tertiary hospital.
Salary Packaging with many options that provide full fringe benefits tax concessions.
Flexible working conditions
Access to Employee Assistance Program.
Access to onsite Physiotherapists.
Access to onsite cafes, staff cafeteria, pharmacy and gift shop.
Up to $12K reimbursement of relocation expenses for interstate candidates (subject to review and approval).
About the Role:
The Research Operations and Clinical Trials Support Unit provides support for the conduct of clinical research at Canberra Hospital. The Unit includes the Research Ethics and Governance Office (REGO). REGO is responsible for research governance processes and management of the ACT Health Human Research Ethics Committee (HREC) and its sub-committees, including secretariat support, policy development and project management.
The Research Governance Officer and Data Analyst will support the REGO Senior Manager and Senior Director with high level administrative work and data analytics. Including, providing secretariat support to research governance committees and undertaking data collection and analysis. Data is collected and presented for local and national reporting requirements and presented using PowerBI dashboards and other relevant programs.
This position will work with REGO to strengthen research governance, quality, and compliance. The role ensures that REGO can meet and maintain its reporting requirements under the National Health and Medical Research Council (NHMRC), the National Clinical Trials Governance Framework (NCTGF), Canberra Health Services performance and quality metrics and enable REGO to operate in an environment of continuous quality improvement.
This position will be instrumental in ensuring REGO delivers research ethics and governance processes to the highest standard, safeguarding participant safety and data reliability while enabling Canberra Health Services to expand its role as a leading research centre.
For more information regarding the position duties click here for the Position Description.
Please note prior to commencement successful candidates will be required to:
Undergo a pre-employment National Police Check.
How to Apply
For more information on this position and how to apply “click here”
Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.
Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website.
Our Vision: creating exceptional health care together
Our Role: to be a health service that is trusted by our community
Our Values: Reliable, Progressive, Respectful and Kind
CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply.
The new state-of-the-art Building 5 is now officially open at Canberra Hospital. This 44,000sqm, nine-storey facility, the largest healthcare infrastructure project in the Territory's history, delivers cutting-edge acute clinical services. Building 5 seamlessly integrates with existing campus buildings, ensuring smooth public access, patient transportation, and efficient logistics.
#LI-DNI
Career interest categories:
Healthcare, Medical and Allied Services
Canberra Health Services
Closes: 27 March 2026
Classification: Administrative Services Officer Class 5
Salary: $95,722 - $100,956 plus superannuation
Position No: 65841 - 02PW4
Directorate: Canberra Health Services
Advertised (Gazettal date): 19 March 2026
Contact Officer: Leah Medcraft-Smith on Leah.Medcraft-Smith@act.gov.au or (02) 5124 7968
What can we offer you:
Competitive pay rates and excellent working conditions within a tertiary hospital.
Salary Packaging with many options that provide full fringe benefits tax concessions.
Flexible working conditions
Access to Employee Assistance Program.
Access to onsite Physiotherapists.
Access to onsite cafes, staff cafeteria, pharmacy and gift shop.
Up to $12K reimbursement of relocation expenses for interstate candidates (subject to review and approval).
About the Role:
The Research Operations and Clinical Trials Support Unit provides support for the conduct of clinical research at Canberra Hospital. The Unit includes the Research Ethics and Governance Office (REGO). REGO is responsible for research governance processes and management of the ACT Health Human Research Ethics Committee (HREC) and its sub-committees, including secretariat support, policy development and project management.
The Research Governance Officer and Data Analyst will support the REGO Senior Manager and Senior Director with high level administrative work and data analytics. Including, providing secretariat support to research governance committees and undertaking data collection and analysis. Data is collected and presented for local and national reporting requirements and presented using PowerBI dashboards and other relevant programs.
This position will work with REGO to strengthen research governance, quality, and compliance. The role ensures that REGO can meet and maintain its reporting requirements under the National Health and Medical Research Council (NHMRC), the National Clinical Trials Governance Framework (NCTGF), Canberra Health Services performance and quality metrics and enable REGO to operate in an environment of continuous quality improvement.
This position will be instrumental in ensuring REGO delivers research ethics and governance processes to the highest standard, safeguarding participant safety and data reliability while enabling Canberra Health Services to expand its role as a leading research centre.
For more information regarding the position duties click here for the Position Description.
Please note prior to commencement successful candidates will be required to:
Undergo a pre-employment National Police Check.
How to Apply
For more information on this position and how to apply “click here”
Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.
Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website.
Our Vision: creating exceptional health care together
Our Role: to be a health service that is trusted by our community
Our Values: Reliable, Progressive, Respectful and Kind
CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply.
The new state-of-the-art Building 5 is now officially open at Canberra Hospital. This 44,000sqm, nine-storey facility, the largest healthcare infrastructure project in the Territory's history, delivers cutting-edge acute clinical services. Building 5 seamlessly integrates with existing campus buildings, ensuring smooth public access, patient transportation, and efficient logistics.
#LI-DNI
Career interest categories:
Healthcare, Medical and Allied Services
