Verified Job
Customer Support / TeleCaller
Rental Account Manager
Customer Support / TeleCaller
#679430
Remote / WFH
Job Description
Full job description
Competitive Pay Comprehensive Benefits Performance Bonuses Employee Incentive Trips!
Quick and simple hiring process—apply today, and we’ll be in touch soon!
Clear path for career advancement with structured training and promotion opportunities.
Power Up Your Career with Worldwide Power Products
The Rental Account Manager is responsible for developing, maintaining, and growing revenue from temporary power rental solutions. This role focuses on consultative rental solutions of generators, load banks, fuel, and electrical distribution equipment to commercial, industrial, construction, oil and gas, and municipal customers. The position requires strong technical understanding, relationship management, and accountability for customer success from opportunity through closeout, while leveraging inside sales and administrative support for quoting, logistics coordination, documentation, and invoicing.
Essential Duties:
Sales & Business Development
Generate rental revenue through new customer acquisition and expansion of existing accounts
Identify opportunities for short-term and long-term generator rentals, including emergency power, planned outages, and project support
Develop account plans for top customers and key verticals
Actively prospect contractors, facility managers, EPC firms, municipalities, and industrial operators
Respond to inbound rental inquiries and convert them into booked projects
Attends networking events to represent the company while prospecting for new business opportunities.
Technical & Solution Selling
Assess customer power needs including kW size, voltage, fuel type, runtime, and redundancy requirements
Coordinate with engineering, operations, and service teams to develop safe and reliable power solutions
Recommend supporting equipment including transformers, switchgear, cables, load banks, fuel tanks, and monitoring
Understand basic electrical one-line diagrams and site logistics
Communicate scope clearly to customers and internal teams
Project Ownership & Internal Coordination
Serve as the primary customer-facing point of contact throughout the rental lifecycle
Partner with inside sales administrators who prepare quotes, coordinate logistics, manage rental agreements, POs, invoicing, and job documentation
Provide clear scope, pricing intent, timelines, and customer expectations to the internal support team
Manage change orders, extensions, and scope adjustments in collaboration with internal teams
Pricing, Margin & Commercial Responsibility
Own commercial strategy for assigned accounts and projects
Ensure pricing aligns with company guidelines and margin expectations
Review job performance and address margin erosion or scope creep
Secure customer commitment and signed rental agreements
Account Management, Setup & Collections Support
Assist the accounting department with new customer setup, credit applications, and required documentation
Support accounts receivable efforts by maintaining customer relationships and assisting with collections when needed
Proactively address billing questions or disputes to facilitate timely payment
Reinforce payment terms and expectations during the sales and execution process
Account Retention & Growth
Build long-term customer relationships focused on responsiveness, trust, and reliability
Conduct post-job follow-ups and identify repeat rental or long-term service opportunities
Coordinate with service and sales teams to position preventative maintenance or permanent power solutions when appropriate
Safety
Reports all recognized unsafe conditions or acts to management.
Wears proper PPE when necessary
Requirements:
EXPERIENCE:
5+ years of experience in rental power or related equipment rental industries
Proven track record of meeting or exceeding sales targets
Strong working knowledge of generators and temporary power applications
Experience selling to industrial, commercial, construction, or municipal customers
Ability to understand electrical distribution concepts and site power requirements
Comfortable operating in time-sensitive, outage-driven environments
EDUCATION:
Bachelor’s degree preferred (business, engineering, construction management, or related field)
Relevant industry experience may substitute for formal education
TALENTS:
Ability to operate effectively in time-sensitive and occasionally demanding environments.
Proven relationship-builder with strong interpersonal and communication skills.
Hungry, driven, and competitive in a professional, team-oriented way.
Comfortable with high outbound activity and initiating conversations.
Strong commercial instincts and sound judgment.
Self-motivated and comfortable operating with autonomy.
Enjoys working in a fast-paced, entrepreneurial environment.
Willing and able to travel and be where customers are.
Comfortable with customer entertaining as part of the role, including dinners, sporting events, golf, hunting, fishing, and similar activities.
CORE VALUES
Communication: We encourage open, effective dialogue through the exchange of ideas and solutions through all levels of our company and our customers.
Accountability: We are personally accountable for delivering on our commitments.
Integrity: We believe that to be successful, it is essential to operate at the highest levels of honesty, responsibility, and trust.
Teamwork: We succeed because we help our co-workers to succeed in a collaborative, supportive, creative, and enjoyable environment.
Customer Satisfaction: We aim to meet or surpass our customer’s expectations by providing the highest quality products and customer service. Bend over backwards, can-do attitude
Proven relationship-builder with strong interpersonal and communication skill
Why Join Worldwide Power Products
This role is heavily commission driven, uncapped, and performance based.
Total compensation for successful performers is expected to exceed $150,000, including commissions and benefits.
Earnings are directly tied to individual performance and results.
This role is designed for highly motivated sellers who are confident in their ability to build pipeline, close business, and grow long-term accounts.
Industry leader with a strong reputation in power generation
Career growth through on-the-job training, mentorship, and promotions
Competitive benefits including medical, dental, vision, and a 401(k) match
Paid trips and spot bonuses – every employee earned a bonus and an all-expenses-paid trip to Cabo the past two years
State-of-the-art equipment and technology to do your job right
A supportive team culture that values collaboration and expertise
Performance-driven compensation with no ceiling on earnings.
Access to company provided Hunting lease
Hard Work Deserves Real Rewards
Apply today and join a team where your skills, effort, and commitment pay off.
WPP is an equal opportunity employer. We welcome applicants of all backgrounds and ensure fair consideration regardless of race, gender, age, disability, or other protected status.
Competitive Pay Comprehensive Benefits Performance Bonuses Employee Incentive Trips!
Quick and simple hiring process—apply today, and we’ll be in touch soon!
Clear path for career advancement with structured training and promotion opportunities.
Power Up Your Career with Worldwide Power Products
The Rental Account Manager is responsible for developing, maintaining, and growing revenue from temporary power rental solutions. This role focuses on consultative rental solutions of generators, load banks, fuel, and electrical distribution equipment to commercial, industrial, construction, oil and gas, and municipal customers. The position requires strong technical understanding, relationship management, and accountability for customer success from opportunity through closeout, while leveraging inside sales and administrative support for quoting, logistics coordination, documentation, and invoicing.
Essential Duties:
Sales & Business Development
Generate rental revenue through new customer acquisition and expansion of existing accounts
Identify opportunities for short-term and long-term generator rentals, including emergency power, planned outages, and project support
Develop account plans for top customers and key verticals
Actively prospect contractors, facility managers, EPC firms, municipalities, and industrial operators
Respond to inbound rental inquiries and convert them into booked projects
Attends networking events to represent the company while prospecting for new business opportunities.
Technical & Solution Selling
Assess customer power needs including kW size, voltage, fuel type, runtime, and redundancy requirements
Coordinate with engineering, operations, and service teams to develop safe and reliable power solutions
Recommend supporting equipment including transformers, switchgear, cables, load banks, fuel tanks, and monitoring
Understand basic electrical one-line diagrams and site logistics
Communicate scope clearly to customers and internal teams
Project Ownership & Internal Coordination
Serve as the primary customer-facing point of contact throughout the rental lifecycle
Partner with inside sales administrators who prepare quotes, coordinate logistics, manage rental agreements, POs, invoicing, and job documentation
Provide clear scope, pricing intent, timelines, and customer expectations to the internal support team
Manage change orders, extensions, and scope adjustments in collaboration with internal teams
Pricing, Margin & Commercial Responsibility
Own commercial strategy for assigned accounts and projects
Ensure pricing aligns with company guidelines and margin expectations
Review job performance and address margin erosion or scope creep
Secure customer commitment and signed rental agreements
Account Management, Setup & Collections Support
Assist the accounting department with new customer setup, credit applications, and required documentation
Support accounts receivable efforts by maintaining customer relationships and assisting with collections when needed
Proactively address billing questions or disputes to facilitate timely payment
Reinforce payment terms and expectations during the sales and execution process
Account Retention & Growth
Build long-term customer relationships focused on responsiveness, trust, and reliability
Conduct post-job follow-ups and identify repeat rental or long-term service opportunities
Coordinate with service and sales teams to position preventative maintenance or permanent power solutions when appropriate
Safety
Reports all recognized unsafe conditions or acts to management.
Wears proper PPE when necessary
Requirements:
EXPERIENCE:
5+ years of experience in rental power or related equipment rental industries
Proven track record of meeting or exceeding sales targets
Strong working knowledge of generators and temporary power applications
Experience selling to industrial, commercial, construction, or municipal customers
Ability to understand electrical distribution concepts and site power requirements
Comfortable operating in time-sensitive, outage-driven environments
EDUCATION:
Bachelor’s degree preferred (business, engineering, construction management, or related field)
Relevant industry experience may substitute for formal education
TALENTS:
Ability to operate effectively in time-sensitive and occasionally demanding environments.
Proven relationship-builder with strong interpersonal and communication skills.
Hungry, driven, and competitive in a professional, team-oriented way.
Comfortable with high outbound activity and initiating conversations.
Strong commercial instincts and sound judgment.
Self-motivated and comfortable operating with autonomy.
Enjoys working in a fast-paced, entrepreneurial environment.
Willing and able to travel and be where customers are.
Comfortable with customer entertaining as part of the role, including dinners, sporting events, golf, hunting, fishing, and similar activities.
CORE VALUES
Communication: We encourage open, effective dialogue through the exchange of ideas and solutions through all levels of our company and our customers.
Accountability: We are personally accountable for delivering on our commitments.
Integrity: We believe that to be successful, it is essential to operate at the highest levels of honesty, responsibility, and trust.
Teamwork: We succeed because we help our co-workers to succeed in a collaborative, supportive, creative, and enjoyable environment.
Customer Satisfaction: We aim to meet or surpass our customer’s expectations by providing the highest quality products and customer service. Bend over backwards, can-do attitude
Proven relationship-builder with strong interpersonal and communication skill
Why Join Worldwide Power Products
This role is heavily commission driven, uncapped, and performance based.
Total compensation for successful performers is expected to exceed $150,000, including commissions and benefits.
Earnings are directly tied to individual performance and results.
This role is designed for highly motivated sellers who are confident in their ability to build pipeline, close business, and grow long-term accounts.
Industry leader with a strong reputation in power generation
Career growth through on-the-job training, mentorship, and promotions
Competitive benefits including medical, dental, vision, and a 401(k) match
Paid trips and spot bonuses – every employee earned a bonus and an all-expenses-paid trip to Cabo the past two years
State-of-the-art equipment and technology to do your job right
A supportive team culture that values collaboration and expertise
Performance-driven compensation with no ceiling on earnings.
Access to company provided Hunting lease
Hard Work Deserves Real Rewards
Apply today and join a team where your skills, effort, and commitment pay off.
WPP is an equal opportunity employer. We welcome applicants of all backgrounds and ensure fair consideration regardless of race, gender, age, disability, or other protected status.
