Remote Technical Support Engineer (Ahmedabad)

CHC Navigation is a global provider of innovative GNSS navigation and positioning solutions covering a wide range of professional applications, including land and airborne surveys, conventional GNSS surveys, 3D mass data acquisition, precision farming, unmanned navigation and robotics, real-time GNSS infrastructure, and more. CHC Navigation is looking for a results-oriented Technical Support Engineer to join its India team and take advantage of a significant growth chance in a rapidly expanding company. In addition, you will also be responsible for answering all technical questions and providing solutions in close communication with our worldwide Product Managers. Ensure the successful onboarding of new partners from both a hardware and software perspective. Provide timely technical support and training on product needs and issues via email, phone, web conference and in person. Perform problem analysis to resolve product related issues including follow-up, testing, troubleshooting and identifying bugs and possible enhancements. Develop and update training materials. Bachelor's degree in engineering, preferably in precision agriculture applications. Minimum of 3 years of effective experience in customer service/technical support or technical training in agriculture machinery, positioning/navigation, LiDAR mapping, unmanned surveying, construction engineering, GIS, land surveying... Fluency in Indian and professional level of English – written and oral – are mandatory. Presentation and public speaking skills, including training and technical demonstrations. Comfort with learning new computer applications. Travel Requirements There are some travels required in this role - including travel to a business partner or customer locations, trade shows, visit strategic accounts, other regional trips to support CHCNAV India team. Accelerate your career with a rapidly expanding global company, collaborating with product managers worldwide. Cont