Verified Job
Work from home
Remote Call Center Bilingual Cantonese
Work from home
#433668
Remote / WFH
Job Description
• Follow all policies and procedures
• Satisfactorily maintain productivity standards
• Attend all in-service training/compliance sessions
• Take client messages per protocol
• Schedule Medicaid transportation per protocol
• Provide for a professional work environment and exhibit a professional attitude and demeanor
• Demonstrate a proven understanding of Medicaid and Medical Answering procedures
• Display excellent customer service skills
• Provide timely feedback to the company regarding service failures and/or customer concerns
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