Relesanship manager

Company DescriptionVastu Housing Finance Corporation Ltd., based in Mumbai, is a leading housing finance provider with a mission to deliver sustainable credit solutions across India, particularly for underserved and self-employed communities in peri-urban and rural areas. Utilizing its proprietary platform, Pulse, Vastu offers fast, customized housing finance options that bridge the formal credit gap for individuals with informal incomes. With a presence in 15 states and union territories across 340 districts, the company has empowered over 1 lakh customers, fostering financial inclusion and homeownership. Known for its strong governance, consistent profitability, and reliable asset quality, Vastu continues to drive meaningful impact at scale.Role DescriptionThis is a full-time, on-site role for a Relationship Manager based in Baran. The Relationship Manager will be responsible for developing and maintaining strong relationships with customers, ensuring seamless customer service delivery. Key responsibilities include evaluating loan applications, assisting customers in the loan process, and promoting the companys housing finance solutions. The role will also involve addressing customer inquiries, managing collections efficiently, and supporting clients to achieve their financial goals with Vastus credit offerings.QualificationsStrong customer relationship management and client servicing skillsFamiliarity with loan processing, financial analysis, and credit evaluationEffective communication and problem-solving abilitiesCollaborative approach with the ability to work effectively within a teamKnowledge of housing finance products, especially for underserved markets, is a plusExperience using technology platforms for efficient service deliveryBachelors degree in Finance, Business, or related fields; MBA preferred