Relationship Manager / Cluster Manager
Job Description
Our Client is seeking an energetic professional who can contribute towards building their secured Lending Business.
Affordable Housing experience shall be a big advantage.
As Relationship manager, you will set-up Clients offline secured lending business (Home Loans, LAP, Micro Lap, MSME LAP) across Noida / Delhi - Uttam Nagar / Lucknow / Jaipur Regions, driving disbursal growth through a hybrid of digital app leads and on-ground sourcing through Channel partners/ Real Estate Developers and doing disbursals through partnerships with Banks,NBFC, HFCs.
You will manage and develop a strong referral network to drive lead-to-disbursal efficiency. Build and manage relationships with multiple lending partners.
People with experience in handling teams, shall be offered the role of Cluster Manager.
Preferred candidate profile
- Own and deliver monthly disbursal targets for the city
- Drive lead conversion from App and open-market referrals
- Track and improve lead-to-login and login-to-disbursal funnel metrics
- Build and manage a network of local referral partners, brokers, and connectors
- Partner with local influencers, developers, and agents to widen lead funnel
- Work closely with bank/NBFC counterparts to drive file movement and disbursals
- Liaise with central ops, credit and product for escalations and TATs
Required Experience
- 1-3 years in secured lending (HL/LAP) with NBFC/HFC
- Exposure to on-ground channel management
- Prior experience in sales teams in secured lending business
KPIs
- Monthly HL & LAP Disbursals
- Lead-to-Login and Login-to-Disbursal ratios
- Referrer activation and cost of acquisition
