Verified Job
Work from home
Refugee Health Nurse
Work from home
#763746
Remote / WFH
SSI
Job Description
Join SSI and make a meaningful difference in the lives of people from refugee and asylum-seeking backgrounds and culturally and linguistically diverse communities.
About the Role
The Multicultural Access Program Nurse will support newly arrived refugees and migrants across the Ipswich region to access and navigate the Australian healthcare system. Based at the SSI Goodna Office, with regular outreach across the Ipswich region, you will conduct health needs assessments, connect clients with GPs, allied health and specialist services, and support coordinated ongoing healthcare.
You will play a key role in improving health outcomes, particularly for people living with chronic health conditions, while promoting access to culturally responsive and appropriate mainstream health services. The role will also involve building strong relationships with health stakeholders and supporting healthcare providers to better respond to the needs of newly arrived communities.
This is an opportunity to make a meaningful difference by helping individuals and families confidently navigate healthcare and establish sustainable connections with the Australian health system.
This position is a Full-time max term contract (Maternity Cover) until 20th August working hybrid from our Goodna Office.
Key Responsibilities
Conduct health and social needs assessments and develop individual care plans.
Coordinate referrals, health appointments and required health screenings.
Support immunisations, pathology, TB screening and childhood development checks.
Conduct 3- and 6-month reviews and exit interviews to monitor client outcomes.
Provide health education, advice and support across relevant SSI programs.
Build strong partnerships and referral pathways with health networks across West Moreton.
Work with GPs to strengthen culturally responsive care and improve client engagement.
Advocate for clients’ health needs and rights while supporting effective access to services.
Monitor client demand and GP capacity and implement support strategies where required.
Prepare and maintain monthly, quarterly and annual reports and statistics.
Other duties as directed from time to time within your skills range and capacity.
Essential Criteria
Current AHPRA registration as a Registered Nurse and a Bachelor of Nursing or equivalent qualification.
Demonstrated experience in primary healthcare and General Practice, including conducting health assessments with a chronic disease focus.
Knowledge and understanding of the health needs of refugees, asylum seekers and culturally and linguistically diverse (CALD) communities, including effective use of interpreters.
Demonstrated experience in coordinated case management, including referrals and connecting clients with external health and support services.
Experience working with CALD clients, with the ability to provide culturally responsive and person-centred care.
Strong understanding of social and health needs and the ability to work collaboratively with multidisciplinary teams and community services.
About our Benefits
Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay!
Industry-leading flexible working arrangement supported to work from home and office, including 9-day fortnight;
Access to in-house training and learning opportunities for professional development and growth.
Access to our inhouse wellbeing programs
Working alongside professional and dedicated team members all wanting to make a difference in our communities
About our Recruitment Process
SSI Group is strongly committed to actively safeguarding children and young people and providing a safe environment for them to thrive. We ensure children and young people’s safety, and wellbeing is embedded in the everyday thinking and practice of everyone at SSI, whether they interact directly or indirectly with children and young people. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment. All staff who work on, support, or manage Queensland child-related work must hold a Blue Card, even if they are not based in Queensland.
Our commitment to Diversity
SSI strives to be an inclusive workplace for all people. We recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and people with disability.
To Apply
If excited by the information above, we look forward to receiving your application, including your resume and cover letter expressing your interest and suitability for the role.
Applications close Friday 14 August 2026.
If you would like more information on the recruitment process, please contact the talent acquisition team at [email protected] or [email protected] or call us at 0410801184
A recruitment pool may be created for permanent and temporary opportunities of the same role or role type that may become available in the future.
SSI is a Disability Confident Recruiter, and our Talent Acquisition team can assist in; providing alternative formats to apply, making adjustments to the recruitment process, (including the application form), and offering information about workplace adjustments and support networks. Should you require adjustments please email us at [email protected]
Please note we will be scheduling interviews as applications come in, so please apply urgently if you believe this role aligns with your goals and experience.
About the Role
The Multicultural Access Program Nurse will support newly arrived refugees and migrants across the Ipswich region to access and navigate the Australian healthcare system. Based at the SSI Goodna Office, with regular outreach across the Ipswich region, you will conduct health needs assessments, connect clients with GPs, allied health and specialist services, and support coordinated ongoing healthcare.
You will play a key role in improving health outcomes, particularly for people living with chronic health conditions, while promoting access to culturally responsive and appropriate mainstream health services. The role will also involve building strong relationships with health stakeholders and supporting healthcare providers to better respond to the needs of newly arrived communities.
This is an opportunity to make a meaningful difference by helping individuals and families confidently navigate healthcare and establish sustainable connections with the Australian health system.
This position is a Full-time max term contract (Maternity Cover) until 20th August working hybrid from our Goodna Office.
Key Responsibilities
Conduct health and social needs assessments and develop individual care plans.
Coordinate referrals, health appointments and required health screenings.
Support immunisations, pathology, TB screening and childhood development checks.
Conduct 3- and 6-month reviews and exit interviews to monitor client outcomes.
Provide health education, advice and support across relevant SSI programs.
Build strong partnerships and referral pathways with health networks across West Moreton.
Work with GPs to strengthen culturally responsive care and improve client engagement.
Advocate for clients’ health needs and rights while supporting effective access to services.
Monitor client demand and GP capacity and implement support strategies where required.
Prepare and maintain monthly, quarterly and annual reports and statistics.
Other duties as directed from time to time within your skills range and capacity.
Essential Criteria
Current AHPRA registration as a Registered Nurse and a Bachelor of Nursing or equivalent qualification.
Demonstrated experience in primary healthcare and General Practice, including conducting health assessments with a chronic disease focus.
Knowledge and understanding of the health needs of refugees, asylum seekers and culturally and linguistically diverse (CALD) communities, including effective use of interpreters.
Demonstrated experience in coordinated case management, including referrals and connecting clients with external health and support services.
Experience working with CALD clients, with the ability to provide culturally responsive and person-centred care.
Strong understanding of social and health needs and the ability to work collaboratively with multidisciplinary teams and community services.
About our Benefits
Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay!
Industry-leading flexible working arrangement supported to work from home and office, including 9-day fortnight;
Access to in-house training and learning opportunities for professional development and growth.
Access to our inhouse wellbeing programs
Working alongside professional and dedicated team members all wanting to make a difference in our communities
About our Recruitment Process
SSI Group is strongly committed to actively safeguarding children and young people and providing a safe environment for them to thrive. We ensure children and young people’s safety, and wellbeing is embedded in the everyday thinking and practice of everyone at SSI, whether they interact directly or indirectly with children and young people. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment. All staff who work on, support, or manage Queensland child-related work must hold a Blue Card, even if they are not based in Queensland.
Our commitment to Diversity
SSI strives to be an inclusive workplace for all people. We recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and people with disability.
To Apply
If excited by the information above, we look forward to receiving your application, including your resume and cover letter expressing your interest and suitability for the role.
Applications close Friday 14 August 2026.
If you would like more information on the recruitment process, please contact the talent acquisition team at [email protected] or [email protected] or call us at 0410801184
A recruitment pool may be created for permanent and temporary opportunities of the same role or role type that may become available in the future.
SSI is a Disability Confident Recruiter, and our Talent Acquisition team can assist in; providing alternative formats to apply, making adjustments to the recruitment process, (including the application form), and offering information about workplace adjustments and support networks. Should you require adjustments please email us at [email protected]
Please note we will be scheduling interviews as applications come in, so please apply urgently if you believe this role aligns with your goals and experience.
