Verified Job
Receptionist
Receptionist & Administrative Assistant- job post Illuminations Lighting Inc
Receptionist
#796785
Remote / WFH
Illuminations Lighting Inc
Job Description
Full job description
About Illuminations Lighting Inc
Illuminations Lighting Inc. is an established professional lighting company serving residential and commercial customers throughout York Region, Durham Region and the GTA.
Since 1999, we have specialized in Christmas lighting, permanent RGB lighting, landscape lighting and custom residential and commercial lighting installations.
We're looking for a friendly, dependable and highly organized Receptionist & Administrative Assistant to join our team.
This is an entry-level position that can be performed remotely or from our office in Zephyr, Ontario.
Previous lighting industry experience is not required. We're much more interested in finding someone who communicates well, is comfortable with technology, pays attention to details and can learn our systems quickly.
What You'll Be Doing
This position combines customer service, telephone reception and administrative support.
Your primary responsibilities will include:
Answering incoming customer calls in a friendly and professional manner
Speaking with new and existing customers and assisting with general inquiries
Gathering accurate information from prospective customers
Taking detailed messages and directing inquiries to the appropriate person
Responding to routine customer emails and communications
Entering new leads and customer information into our systems
Performing accurate data entry across multiple software platforms
Creating and updating customer and job records
Keeping CRM and job-management information accurate and current
Scheduling appointments and updating calendars
Sending estimates, invoices and customer documents as directed
Following up with customers when required
Organizing electronic documents, photographs and job information
Checking records for missing or incomplete information
Assisting our office and field teams with administrative tasks
Performing other general administrative duties as required
Who We're Looking For
You don't need years of office experience to be successful in this position.
We're looking for someone who is:
Friendly and personable – You enjoy speaking with people and understand the importance of creating a positive first impression.
Professional on the phone – You can communicate clearly and confidently with customers.
Detail-oriented – Names, telephone numbers, addresses, dates and job information need to be entered correctly.
Comfortable with computers – You'll work with several software platforms throughout the day.
Organized – You can keep track of multiple small tasks without allowing things to fall through the cracks.
About Illuminations Lighting Inc
Illuminations Lighting Inc. is an established professional lighting company serving residential and commercial customers throughout York Region, Durham Region and the GTA.
Since 1999, we have specialized in Christmas lighting, permanent RGB lighting, landscape lighting and custom residential and commercial lighting installations.
We're looking for a friendly, dependable and highly organized Receptionist & Administrative Assistant to join our team.
This is an entry-level position that can be performed remotely or from our office in Zephyr, Ontario.
Previous lighting industry experience is not required. We're much more interested in finding someone who communicates well, is comfortable with technology, pays attention to details and can learn our systems quickly.
What You'll Be Doing
This position combines customer service, telephone reception and administrative support.
Your primary responsibilities will include:
Answering incoming customer calls in a friendly and professional manner
Speaking with new and existing customers and assisting with general inquiries
Gathering accurate information from prospective customers
Taking detailed messages and directing inquiries to the appropriate person
Responding to routine customer emails and communications
Entering new leads and customer information into our systems
Performing accurate data entry across multiple software platforms
Creating and updating customer and job records
Keeping CRM and job-management information accurate and current
Scheduling appointments and updating calendars
Sending estimates, invoices and customer documents as directed
Following up with customers when required
Organizing electronic documents, photographs and job information
Checking records for missing or incomplete information
Assisting our office and field teams with administrative tasks
Performing other general administrative duties as required
Who We're Looking For
You don't need years of office experience to be successful in this position.
We're looking for someone who is:
Friendly and personable – You enjoy speaking with people and understand the importance of creating a positive first impression.
Professional on the phone – You can communicate clearly and confidently with customers.
Detail-oriented – Names, telephone numbers, addresses, dates and job information need to be entered correctly.
Comfortable with computers – You'll work with several software platforms throughout the day.
Organized – You can keep track of multiple small tasks without allowing things to fall through the cracks.
