Real Estate Data & Operations Coordinator
Job Description
Key Responsibilities - Record and maintain all incoming leads from calls, walk-ins, social media, property portals, campaigns, and marketing sources
• Assign leads to the respective project sales teams as per project, location, requirement, and management instructions
• Check lead quality and maintain proper source-wise lead records
• Track lead status, follow-ups, office visits, site visits, bookings, and closures
• Maintain daily visitor data, walk-in records, office visit records, and site visit records
• Prepare daily MIS reports for leads, lead assignment, lead quality, visitor data, and sales team updates
• Coordinate with marketing team for campaign leads, lead quality, source-wise performance, and marketing data
• Coordinate with property portals team for portal leads, lead flow, lead quality, duplicate leads, and response updates
• Coordinate with technical team for project details, inventory updates, layout/plans, site information, and customer query support
• Coordinate with CRM team for lead status, customer follow-ups, visit updates, booking records, and client communication
• Coordinate with accounts team for billing records, receipts, payment updates, and pending payment follow-ups
• Maintain proper physical and digital records of leads, visitors, reports, billing, and operational data
• Handle CRM, Excel sheets, Google Sheets, shared drives, reports, data formats, and office systems professionally
• Ensure that no lead is missed, delayed, duplicated, or wrongly assigned
• Share daily, weekly, and monthly reports with management
• Support management in improving lead management process, reporting system, and daily operational efficiency Required Skills - Strong knowledge of MS Excel, Google Sheets, MS Word, email, and basic office software
• Good understanding of CRM handling, MIS reporting, lead management, and data records
• Ability to check lead quality and maintain source-wise reports
• Good coordination skills with sales, marketing, technical, CRM, accounts, and property portals teams
• Strong follow-up and reporting skills
• Professional, disciplined, and well-organised working style
• Good communication skills
• Attention to detail and ability to maintain accurate records
• Ability to handle digital records, shared folders, reports, and office systems
• Responsible, sincere, active, and process-oriented personality Preferred Candidate - Minimum 1–3 years of experience in MIS, lead management, office coordination, CRM coordination, or real estate back-office operations
• Real estate experience will be preferred
• Experience in property portal leads, campaign leads, visitor data, and sales reporting will be an advantage
• Candidate should be confident in handling lead assignment, lead records, reports, and daily coordination independently Qualification - Graduate in any stream
• Good computer, Excel, CRM, and reporting knowledge required
• Real estate or sales MIS experience preferred Salary As per experience and interview performance How to Apply Interested candidates can share their resume at: info@relianthousing.in Only professional, organised, responsible, and experienced candidates should apply.
