Real Estate Administrative Assistant

Real Estate Assistant Position

Broken down to 3 distinct Roles :

Agent Assistant, Office Assistant & Client Care Manager

1. Agent Assistant

Focused on supporting day-to-day real estate operations and transaction coordination.

Typical Responsibilities

●

Preparing listing paperwork, offer documents, and transaction files

●

Coordinating signatures and document collection

●

Tracking conditions, deadlines, possession dates, and transaction timelines

●

Assisting with MLS input, listing updates, and listing coordination

●

Communicating with clients, lawyers, mortgage brokers, cooperating agents, inspectors,

and other

service providers

●

Sending client updates and maintaining communication throughout transactions

●

Assisting with buyer and seller onboarding

●

Organizing digital and physical transaction files

●

Assisting with marketing coordination and photographers

●

Running errands related to transactions

●

Supporting daily workflow and helping ensure transactions move smoothly from start to

finish

●

●

Create and drop off Follow Up Folders

Helping create, organize, and maintain operational systems and SOPs

2. Office Assistant

Focused on keeping the office organized, clean, functional, and running smoothly.

Typical Responsibilities

●

●

●

●

●

●

Checking mail and organizing deliveries

Maintaining office cleanliness and presentation

Cleaning bathrooms and shared office spaces

Dusting, vacuuming, and mopping office areas

Organizing storage areas, cupboards, and office supplies

Managing recycling, garbage, and general office upkeep●

Watering plants and maintaining common areas

●

Restocking office, kitchen, and bathroom supplies

●

Sending invoices and assisting with basic administrative bookkeeping tasks

●

Collecting rent and tracking office-related payments

●

Keeping track of printer usage, toner, paper inventory, and printing costs

●

Assisting with filing systems and office organization projects

●

Helping create, organize, and maintain operational systems and SOPs

●

Printer/scanner setup and basic office tech support

●

Assisting with office projects and general administrative support as needed

●

Running office related errands as needed

enter receipts into dext

●

follow up on missing receipts in Client to Advise reports

●

Personal assistant tasks such as agent vehicle maintenance, personal deliveries,

arranging house

cleaner, letting dogs out, dry cleaning, etc.

3. Client Care Manager

Focused on client experience, relationship management, and long-term client retention.

Typical Responsibilities

●

Managing client follow-up systems and ongoing relationship touchpoints

●

Organizing and coordinating client gifts and closing gifts

●

Tracking house anniversaries and other important client milestones

●

Organizing client appreciation events and initiatives

●

Maintaining CRM accuracy and follow-up systems

●

Keeping track of client referrals and referral sources

●

Sending referral thank-yous and appreciation gifts/cards

●

Helping ensure a smooth, high-touch client experience

●

Monitoring reviews, testimonials, and feedback requests

●

Identifying opportunities to strengthen long-term client relationships and repeat business

●

Supporting the overall client experience before, during, and after transactions

Job Types: Full-time, Part-time

Pay: $20.00-$25.00 per hour

Benefits:

Casual dress
Company events
Paid time off
Flexible language requirement:

French not required
Education:

Secondary School (preferred)
Experience:

Front desk: 1 year (preferred)
Administrative : 1 year (preferred)
Work Location: Hybrid remote in Wolseley, MB