Verified Job
Digital Marketing
Quick Commerce Operations-Manager
Digital Marketing
#800522
Remote / WFH
AppsForBharat
Job Description
Operations Manager — Quick Commerce AVAILABILITY
Own how we stay in stock — replenishment within ROL cycles at >90% fill rate across the network.
Experience: 4–8 years · quick-commerce / e-commerce supply-chain preferred
The role
You own availability — the reach lever. On quick commerce, being out of stock is being invisible, so your mandate is simple and hard: keep the product on the shelf. You build and run the replenishment engine so that stock is refilled within ROL (re-order level) cycles at a >90% fill rate across the network and every DC cluster — without stranded inventory or returns eating the margin.
What you'll own
- Replenishment planning — build and run the DOI (days-of-inventory) and ROL logic at network and DC / cluster level.
- Inventory management — stock health across dark stores and DCs; the right cover in the right place.
- Fill-rate & in-stock management — hold >90% fill rate within ROL cycles; drive down stockouts and lost sales.
- Demand planning / forecasting — with the Category team, translate BAU and festive demand into buy and replenishment plans.
- 3PL / dark-store / warehouse coordination — own the SLAs and the operating rhythm with platform and logistics partners.
- RTO & returns — track and reduce returns / RTO; protect margin and inventory.
What success looks like (first 6–12 months)
- >90% fill rate held consistently, with replenishment inside ROL cycles.
- In-stock % up and stockout rate down across the network and clusters.
- Healthy DOI / inventory turns — availability without stranded stock.
- Measurable RTO / returns reduction.
What you bring
- 4–8 years in supply chain / operations — quick-commerce, e-commerce, or FMCG distribution experience preferred.
- Hands-on inventory and replenishment planning (DOI / ROL, safety stock, multi-location).
- 3PL / dark-store / warehouse coordination and SLA management.
- Data-driven and SLA-obsessed — solid Excel / analytics; builds and runs planning models.
Own how we stay in stock — replenishment within ROL cycles at >90% fill rate across the network.
Experience: 4–8 years · quick-commerce / e-commerce supply-chain preferred
The role
You own availability — the reach lever. On quick commerce, being out of stock is being invisible, so your mandate is simple and hard: keep the product on the shelf. You build and run the replenishment engine so that stock is refilled within ROL (re-order level) cycles at a >90% fill rate across the network and every DC cluster — without stranded inventory or returns eating the margin.
What you'll own
- Replenishment planning — build and run the DOI (days-of-inventory) and ROL logic at network and DC / cluster level.
- Inventory management — stock health across dark stores and DCs; the right cover in the right place.
- Fill-rate & in-stock management — hold >90% fill rate within ROL cycles; drive down stockouts and lost sales.
- Demand planning / forecasting — with the Category team, translate BAU and festive demand into buy and replenishment plans.
- 3PL / dark-store / warehouse coordination — own the SLAs and the operating rhythm with platform and logistics partners.
- RTO & returns — track and reduce returns / RTO; protect margin and inventory.
What success looks like (first 6–12 months)
- >90% fill rate held consistently, with replenishment inside ROL cycles.
- In-stock % up and stockout rate down across the network and clusters.
- Healthy DOI / inventory turns — availability without stranded stock.
- Measurable RTO / returns reduction.
What you bring
- 4–8 years in supply chain / operations — quick-commerce, e-commerce, or FMCG distribution experience preferred.
- Hands-on inventory and replenishment planning (DOI / ROL, safety stock, multi-location).
- 3PL / dark-store / warehouse coordination and SLA management.
- Data-driven and SLA-obsessed — solid Excel / analytics; builds and runs planning models.
