Verified Job
Customer Support / TeleCaller
Quality Manager-Credit card Fraud Process//VOICE
Customer Support / TeleCaller
#668337
Remote / WFH
Job Description
Quality Manager
Credit Card Fraud Process:
• Manage call quality and client-related matters.
• Evaluate the effectiveness of TQ interventions.
• Create and maximize relationships with client partners.
• Strengthen quality management processes/framework to improve quality delivery.
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