Quality Coordinator
Job Description
Key Responsibilities:
1. Quality Monitoring & Reporting
• Monitor, collect, and analyze clinical and service quality data from assigned centres.
• Identify gaps, variances, and trends, and prepare monthly/quarterly quality indicator reports for leadership review.
• Maintain dashboards and MIS reports with high accuracy.
2. Quality Improvement & Audits
• Coordinate quality improvement projects across centres to enhance patient outcomes and service efficiency.
• Support internal audits, compliance checks, and implementation of corrective and preventive actions (CAPA).
• Track follow-up actions and ensure timely closure of quality gaps.
3. Accreditation & Compliance Support
• Assist in NABH/JCI accreditation readiness, documentation, and compliance activities.
• Ensure adherence to quality policies, SOPs, and regulatory requirements.
• Prepare centres for periodic regulatory and accreditation surveys.
4. Training & Collaborative Support
• Educate and orient staff on quality standards, patient safety protocols, and continuous improvement methodologies.
• Collaborate with clinical and non-clinical teams to strengthen quality processes and service excellence.
• Participate in RCA (Root Cause Analysis) and quality committee meetings as required.
5. Documentation & Data Management
• Maintain accurate records of audits, incident reports, compliance checklists, and improvement initiatives.
• Create presentations, reports, and visual dashboards for management using Excel and PowerPoint.
Required Skills & Competencies:
• Strong analytical and data interpretation skills
• Proficiency in Excel, PowerPoint, and MIS tools
• Knowledge of quality indicators, patient safety standards, and healthcare protocols
• Exposure to NABH/JCI audits is highly desirable
• Excellent communication and coordination abilities
• Detail-oriented, organized, and proactive
Interested candidates can WhatsApp their resume to Neha Gala: 9324388689
Job Types: Full-time, Permanent
Pay: Up to ₹35,000.00 per month
Benefits:
• Health insurance
• Provident Fund
Work Location: In person
