Qualified Bookkeeper and Business Support Role

Full job description
Job Title: Qualified Bookkeeper Business Support
Location: Wolverhampton (with hybrid flexibility available)
Employment Type: Part-time (20 hours) or Full-time (40 hours)
Salary: £25,000 – £28,000 per annum (pro rata for part-time), plus bonuses
Travel: Some travel to client sites across the West Midlands (expenses reimbursed)

About the Role

We are seeking a highly organised and detail-oriented Qualified Bookkeeper to support a growing portfolio of small and medium-sized businesses. This is a hands-on role that combines bookkeeping, payroll, and wider operational support. You will play a key role in helping our clients run their businesses efficiently, providing practical solutions and acting as a reliable point of contact for finance, HR, insurance, and general business administration.

This is not just about data entry—it is about being proactive, commercially aware, and treating our clients’ businesses as if they were your own.

Key Responsibilities

Bookkeeping and Finance

Maintain sales and purchase ledgers
Match and reconcile purchase orders, invoices, and statements
Resolve supplier and customer queries
Maintain accurate control accounts, including bank, sales, and purchase
Prepare and submit VAT returns in line with HMRC regulations
Process reconciliations and journals
Support credit control and manage payment schedules
Provide financial summaries and assist with month-end and year-end processes
Payroll

Run payrolls (weekly, monthly, and quarterly) across multiple clients
Submit RTI and pension contributions; liaise with HMRC as needed
Ensure payroll accuracy and compliance with legislation
Respond to basic payroll-related client queries
Client Support and Business Services

Act as the first point of contact for client queries
Monitor and triage multiple client inboxes
Prioritise time-sensitive requests (e.g. payroll queries, urgent payments)
Assist with referrals for HR, insurance, and finance services
Prepare documents and background material for strategic reviews or audits
Ensure all communication and actions are well-documented
Support for Broader Business Services

Coordinate insurance claims and policy administration
Provide documentation for HR and employment queries
Contribute to quarterly business performance reports
Assist with annual business and marketing reviews
Candidate Profile

Essential Skills and Attributes

AAT Level 3 or 4 qualified (or equivalent experience)
Minimum three years’ experience in a bookkeeping and payroll role
Strong understanding of payroll legislation and compliance
Confident managing multiple client accounts
High level of accuracy and attention to detail
Excellent problem-solving and reconciliation skills
Proficient with digital tools and accounting software
Organised, self-motivated, and able to manage multiple priorities
Commercially aware and able to identify opportunities to add value
Strong interpersonal and communication skills
Calm and resilient under pressure, especially during busy periods
A proactive, hands-on team player with a flexible approach
Comfortable signposting clients to relevant services (HR, finance, insurance)
Working Arrangements

Based in our Wolverhampton office with some hybrid flexibility
Travel to client sites across the West Midlands (expenses reimbursed)
Part-time or full-time role available
Occasional flexibility required during peak periods

Job Types: Full-time, Part-time, Permanent

Pay: £25,000.00-£28,000.00 per year

Expected hours: 20 – 40 per week

Work Location: In person Read more