We are looking for a highly skilled Sales and Support Professional to join our Astro Urjaa team in Jaipur. This role offers an exciting opportunity to drive sales growth and build strong customer relationships.
Key Job Functions
This role involves developing positive relationships with customers, understanding their needs, and providing tailored product recommendations to meet their expectations. Key responsibilities include:
Primary Responsibilities:
• BUILD RELATIONSHIPS: Establish and maintain strong rapport with customers through regular communication and support.
• ANALYZE CUSTOMER NEEDS: Analyze customer needs and preferences to offer suitable product solutions.
• SUPPORT SALES EFFORTS: Pursue sales targets and contribute to overall team performance by providing exceptional customer service.
• RESOLVE CUSTOMER INQUIRIES: Handle customer inquiries and ensure prompt resolution to maintain high levels of satisfaction.
• COLLABORATE WITH INTERNAL TEAMS: Collaborate with internal teams to deliver seamless customer experiences.
Requirements:
• MINIMUM EXPERIENCE: Minimum 1 year of experience in sales and customer relations.
• SKILLS: Exceptional communication and interpersonal skills.
• RELATIONSHIP-BUILDING: Ability to build trust and establish strong relationships with customers.
• PROBLEM-SOLVING SKILLS: Strong problem-solving skills and proactive approach.
• MOTIVATION: Self-motivated with a results-driven mindset.
Why Join Us?
• GROWTH OPPORTUNITIES: Opportunity to be part of a growing organization focused on innovative products.
• CAREER GROWTH: Supportive team environment with room for career growth and development.
• IMPACT ON CUSTOMER EXPERIENCE: Direct impact on customer experience and company success.
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