Project Manager |BPO|

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BPO Jobs
1 month
United Kingdom
Wales
Aber Cowarch Get directions →
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ID: 609622
Published 1 month ago by CV Library
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In BPO Jobs category
Aber Cowarch, Wales, United Kingdom
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Role Title: Project Programme Manager (BPO)

Duration: 2 years +

Location: Remote - With some flexibility to visit the Windsor office for workshops

Salary: £75,000 per annum (/ Date rate also available)

Benefits (for salary only): Pension schemes, medical cover, discounts on big brands, training courses, and many more!

ABOUT

Our client, a leading name in the energy sector, is on the lookout for an exceptional Project Manager to lead what will be a groundbreaking success for business change. This is a golden opportunity to steer a project of immense scale and significance, putting your strategic insight, leadership skills, and vision to the ultimate test.
• Pontoon/ Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

OVERVIEW

The Project and Programme Manager will play a key role in ensuring that projects programmes within Group Business Services and the functions it supports meet the desired colleague and business outcomes.

The successful candidate will be primarily responsible for planning and co-ordinating activities to manage and implement change from idea to close ensuring requirements are scoped, developed, and translated into plans, and business cases are created and updated. There will be a key focus surrounding 3rd Party Estates.

KEY ACCOUNTABILITIES

Plan and co-ordinate activities to manage and implement projects and programmes from idea to close down
Ensure business requirements are determined and translated into plans
Ensure business cases are created and appropriately updated to reflect any changes
Plan, control and manage the delivery of projects and programmes to meet the agreed business needs, acquiring and utilising the necessary resources and skills within agreed parameters of cost, timescales and quality ensuring that these match the Business' strategic goals
Monitor, review and report on all project and programme attributes
Ensure effective business processes are defined and implemented as required
Manage the project or programme in line with the relevant Delivery Framework and Governance
Undertake stakeholder management to ensure individuals are aware of responsibilities and progress
Manage project/programme team and external suppliers where required

REQUIREMENTS

Experience delivering large projects within a structured project delivery life cycle
Good experience of BPO (Business Process Outsourcing)
Strong analytical, troubleshooting and problem resolution skills
Experience of engaging stakeholders and customers at all levels
Able to develop effective working relationships at all levels across the organisation, simplifying complex technical messages
Commercial and customer awareness with a proven track record of ensuring the customer is always at the forefront of decision making
Ability to drive performance and gain commitment through coaching, motivating, energising, and inspiring team members

If you believe you have the experience required, please apply with your up-to-date CV now for instant consideration!

Candidates will ideally show evidence of the above in their CV in order to be considered.
• *Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.**

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website In order to view more information on this job press the APPLY NOW button below and it will take you to the source website Read more

Published on 2025/09/10. Modified on 2025/09/10.

Description

Role Title: Project Programme Manager (BPO)

Duration: 2 years +

Location: Remote - With some flexibility to visit the Windsor office for workshops

Salary: £75,000 per annum (/ Date rate also available)

Benefits (for salary only): Pension schemes, medical cover, discounts on big brands, training courses, and many more!

ABOUT

Our client, a leading name in the energy sector, is on the lookout for an exceptional Project Manager to lead what will be a groundbreaking success for business change. This is a golden opportunity to steer a project of immense scale and significance, putting your strategic insight, leadership skills, and vision to the ultimate test.
• Pontoon/ Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

OVERVIEW

The Project and Programme Manager will play a key role in ensuring that projects programmes within Group Business Services and the functions it supports meet the desired colleague and business outcomes.

The successful candidate will be primarily responsible for planning and co-ordinating activities to manage and implement change from idea to close ensuring requirements are scoped, developed, and translated into plans, and business cases are created and updated. There will be a key focus surrounding 3rd Party Estates.

KEY ACCOUNTABILITIES

Plan and co-ordinate activities to manage and implement projects and programmes from idea to close down
Ensure business requirements are determined and translated into plans
Ensure business cases are created and appropriately updated to reflect any changes
Plan, control and manage the delivery of projects and programmes to meet the agreed business needs, acquiring and utilising the necessary resources and skills within agreed parameters of cost, timescales and quality ensuring that these match the Business' strategic goals
Monitor, review and report on all project and programme attributes
Ensure effective business processes are defined and implemented as required
Manage the project or programme in line with the relevant Delivery Framework and Governance
Undertake stakeholder management to ensure individuals are aware of responsibilities and progress
Manage project/programme team and external suppliers where required

REQUIREMENTS

Experience delivering large projects within a structured project delivery life cycle
Good experience of BPO (Business Process Outsourcing)
Strong analytical, troubleshooting and problem resolution skills
Experience of engaging stakeholders and customers at all levels
Able to develop effective working relationships at all levels across the organisation, simplifying complex technical messages
Commercial and customer awareness with a proven track record of ensuring the customer is always at the forefront of decision making
Ability to drive performance and gain commitment through coaching, motivating, energising, and inspiring team members

If you believe you have the experience required, please apply with your up-to-date CV now for instant consideration!

Candidates will ideally show evidence of the above in their CV in order to be considered.
• *Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.**

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website In order to view more information on this job press the APPLY NOW button below and it will take you to the source website
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