Program Support

Full job description
Work with purpose at United for Literacy

Formerly Frontier College, United for Literacy is the national registered charity dedicated to improving the lives of children, youth, and adults through literacy. Our vision is:

Literacy is recognized as a human right and a driving force to empowerment and prosperity. United for Literacy leads the effort in Canada to help people and communities achieve their goals through the power of literacy.

Since 1899, our All Welcome! approach and innovative services have been transforming every place into a learning place. In the past year, nearly 25,000 children, youth, and adults in over 200 urban, rural, and remote places across Canada (including 137 Indigenous communities) gained access to free, inclusive literacy and numeracy programs. These programs took place both in person and online, and they were supported by nearly 2,000 trained volunteer tutors.

As an education-focused organization, we’re committed to learning from our shared history. In our recent history (from 2005), we progressively started to hire and train members of the communities we partner with. This ensures that the local culture, language, and traditions are the heart of all educational activities offered by United for Literacy. We will move forward in the spirit of reflection, collaboration, reconciliation, and change.

The opportunity

The Sudbury Program Support position will require a commitment of 20 hours per week. The workload for this position will vary throughout the contract and will require flexibility on the part of the candidate. This position requires the candidate to participate in both in-person and online programs, which take place in the late afternoons/early evenings. The Program Support role will have a balance of volunteer and program coordination, and administrative responsibilities as detailed below.

Overall accountability

The Program Support position reports to the Regional Manager, Southern Ontario.

Main responsibilities major duties

1) Program Support, Implementation and Evaluation

Support the coordination and implementation of in-person and online tutoring programs and educational/special events for families.
Lead and participate in tutoring programs in Sudbury.
Collaborate to create activities that respond to community/learner needs and interests.
Support program operations by collecting, organizing, and distributing program materials and resources at program locations in the community.
Assist with the distribution and collection of evaluation materials.
2) Volunteer Coordination

Mobilize and Support 15-20 volunteers, 30 elementary learners, placement students, youth, and adults involved in United for Literacy’s programs (both in-person and online)
Develop and implement volunteer recruitment initiatives on Campus (local University and College), in high schools, and community.
Carry out volunteer screening practices including scheduling and participating in volunteer interviews, completing references, and facilitating tutor training sessions.
3) Administrative

Promptly follow up with volunteer and program inquiries.
Collect, track program statistics, and enter program/volunteer data into the database.
Requirements

One to three years of relevant work experience
Available to lead in-person and online programs for the Sudbury community
Excellent spoken and written communication
Experience delivering and managing informal small-group learning sessions
Experience working with diverse groups and ages
Experience with volunteers and working in community settings
Able to think critically, prioritize, solve problems, and manage details
Ability to work effectively with minimal supervision in a fast-paced and changing environment
Solid Computer skills (MS Word, PowerPoint, Outlook, Excel and Internet).
Additional Assets

Knowledge of social media platforms and ability to create promotional materials using CANVA
Background in non-formal education
Knowledge of the Sudbury community
Valid driver’s license and access to a vehicle
Compensation
Salary of $21.00 per hour

Working at United for Literacy

You will benefit from:

A supportive work environment that seeks to be open, inclusive, and fun
Staff-led groups and committees include, among others: Justice, Equity, Diversity, and Inclusion (JEDI); Internal Skills Development; and more.
Connecting with your colleagues from coast to coast to coast for team-wide training and learning.
Ready to join our team?

Please email your cover letter and resume to:
Emily Davies-Robinson, Southern Ontario Regional Manager,
edrobinson@unitedforliteracy.ca

No phone calls, please. You will be contacted if you are selected for an interview.

For more information about United for Literacy visit www.unitedforliteracy.ca

Closing date:  Friday, July 18, 2025, 4:00pm

We welcome applications from individuals who self-identify on the basis of any of the protected grounds under the Human Rights Code. We are committed to integration and maintaining the independence of individuals and removing barriers to accessibility in the workplace. We are committed to full compliance with the Human Rights Code, the Accessibility for Ontarians with Disabilities Act, the Occupational Health and Safety Act, and all other applicable legislation. We invite applicants to request accommodation, as required, throughout the application and hiring process.

We require some of our staff to be fully vaccinated against COVID-19 to do in-person work. Exemptions for valid medical reasons will be considered.

Job Types: Part-time, Fixed term contract
Contract length: 7 months

Pay: $21.00 per hour

Expected hours: 20 per week

Schedule:

Monday to Friday
Weekends as needed
Work Location: Remote

Application deadline: 2025-07-18
Expected start date: 2025-08-25 Read more