Program Officer, Workforce Development
Job Description
Docklands, Australia
Reference: 6900083
Deliver Impactful workforce development programs aiming to strengthen workforce capability and improve primary care outcomes.
Full-time (1.0 FTE), Permanent
Remuneration: Band 3 - $73,605.21 - $88,997.93 + 12% superannuation
Generous NFP salary packaging options for up to $18,550
Location - 737 Bourke Street, Docklands Victoria 3008, Close to Southern Cross Train Station, Onsite or Hybrid; WFH (2-3 days)
About the role
The Program Officer, Workforce Development is responsible for planning, delivering and evaluating education and workforce development programs that support the primary health care workforce across the north western Melbourne region. The role focuses on coordinating program delivery and ensuring initiatives align with organisational priorities.
The role involves engaging with stakeholders across general practice, allied health, pharmacy and aged care to understand education needs and translate them into effective programs. It also supports the implementation of the Commonwealth Government's Greater Choices in Palliative Care initiative, contributing to activities that improve coordination, integration and quality of care for people with life-limiting conditions.
About Us
We are North Western Melbourne Primary Health Network (NWMPHN), Victoria's largest independent, locally governed and run, not-for-profit PHN, dedicated to improving primary health care in our community.
What are PHNs?
PHNs have been established with two key objectives:
increasing the efficiency and effectiveness of services for community members, particularly those at risk of poor health outcomes
improving coordination of care to ensure people receive the right care in the right place, at the right time
At NWMPHN, we offer:
Flexible working arrangements, including work-from-home options.
6 days of additional leave per calendar year supporting work-life balance
Additional paid leave during end of year close period.
NFP salary packaging options for up to $18,550
Generous paid parental leave for all carers
Stay fit with access to 290+ gym and pool facilities via Fitness Passport
Option to apply for additional purchased leave (48/52)
Opportunities for professional development and career progression.
Access to Employee Assistance Programs
For more information on Staff benefits, please visit: https://nwmphn.recruitmenthub.com.au/Staff-Benefits/
A typical week may include:
Plan, deliver and evaluate workforce development and education programs for primary health care providers
Engage with stakeholders to identify needs and inform the design and delivery of education programs
Coordinate end‑to‑end education delivery including events, CPD compliance, marketing, and accessible formats (online, webinar, regional)
Support workforce development strategy, key projects and the Greater Choices in Palliative Care initiative
Collaborate internally to align capability‑building activities and contribute to broader organisational programs and projects
Monitor outcomes, collect feedback, maintain resources, and support commissioning activities including procurement and contract processes.
About you:
Tertiary qualification in education, health promotion, health care and/or relevant experience in the development and implementation of education and training, preferably in a health setting.
Demonstrated experience in designing, developing and evaluating workforce development and capability building initiatives.
Experience in effective stakeholder engagement and relationship development, ideally with health professionals.
Well-developed written and oral communication and interpersonal skills, able to work proactively on a diverse range of projects with a diverse range of stakeholders.
High level organisational and workload management skills, self-motivated with the ability to work independently and as part of a team to achieve organisational and program specific goals.
Experience in the use and application of project management methodologies, and ability to lead and contribute as a member of a project team, effectively engaging with subject matter experts.
NWMPHN is proud to be an Equal Opportunity Employer. We recognise the importance of attracting and retaining talent that reflects the diverse community we live in. Research shows that teams with diverse experiences and perspectives are more creative and better problem-solvers. We strongly encourage applications from Aboriginal and Torres Strait Peoples.
