Verified Job
Recruiter / HR / Admin
Program Manager Learning amp Development
Recruiter / HR / Admin
#338791
Remote / WFH
Job Description
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
ULearn, the Comcast Learning and Development team, requires an engagement leader with a passion for teaching and learning to oversee and influence learning and development initiatives. These initiatives will ensure that thousands of Comcast technologists and their leaders are equipped with the skills they need to build our technical and competitive future. The Program Manager, Learning Engagement, will be responsible for the consultation, coordination, and evaluation of technology learning programs managed by ULearn and external learning partners. This position will need to adapt to a changing business and technical landscape. The Program Manager will also provide oversight, direction, and assistance to non-courseware projects that support the strategic vision for technology learning and leadership development at Comcast. This may include the consultation and deployment of Comcast or vendor provided learning.
Job Description
Specific Job Responsibilities:
Understands the business, consults with Comcast of India Engineering Center (CIEC) executive leadership and HR business partners to assess needs, co-create development strategies to eliminate skill gaps, and support business initiatives
Partners closely with teammates in the CIEC and in the US in the development of the broader learning and development strategy to drive prioritization of innovative, just-in-time learning, and development of products and solutions
Demonstrates ownership and accountability for learning outcomes
Builds and maintains relationships with business partners to understand and anticipate learning needs for the workforce creating a reciprocal dialogue as a learning partner
Provides proactive advisory consultation based on changing business and talent development requirements
Promotes, coordinates, and delivers ULearn Leadership System learning
Acts intentionally to find answers, offer solutions, and move work forward
Partners with the ULearn Learning Solutions Teams to ensure that content strategies are prioritized based on business needs and provides critical input that may lead to the refresh or maintenance of existing products
Connects learning strategy to business and talent strategy
Evaluates effectiveness of respective training program(s)
Analyzes and manages strategies to maximize learner performance
Creates and delivers business impact stories and ROI
Demonstrates financial stewardship
Stays current with external trends on learning and development best practices
Establishes clarity with teammates, and business partners on expectations, ownership, and next steps
Travels as required
Desired knowledge & competencies
Experience with implementation of talent development and learning programs
Demonstrated knowledge of digital learning tools and platforms as well as (v)ILT modalities
Data-Driven decision making with the ability to frame options to optimize for alternate (or specific) outcomes
Proven presentation and communications skills
Consulting experience (internal or external) highly desired
Strong business acumen
Understanding of latest adult learning theory
Experience resolving conflicts over complex issues
Ability to display a commitment to promoting team spirit and working collaboratively to achieve
team goals
Learns fast, is adaptable
Requirements
Bachelor’s degree
Approximately 8 years of experience in Learning and Development or equivalent
Demonstrated passion for learning and development, evidenced in part by a history of personal learning and development efforts
Experience coordinating learning programs for others and delivering education to technical/professional audiences. Formal teaching experience is a plus
Strong relationship management skills with demonstrated ability to effectively partner with executives and others across several functions.
Ability to work with IT and/or system developers/administrators to identify technological applications or constraints and leverage technology to achieve desired results
Excellent interpersonal, presentation, and verbal/written communication skills
Compliance: Comcast is an EEO/AA/Drug Free Workplace.
Disclaimer: The above information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, ****** orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
5-7 Years
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Job Summary
ULearn, the Comcast Learning and Development team, requires an engagement leader with a passion for teaching and learning to oversee and influence learning and development initiatives. These initiatives will ensure that thousands of Comcast technologists and their leaders are equipped with the skills they need to build our technical and competitive future. The Program Manager, Learning Engagement, will be responsible for the consultation, coordination, and evaluation of technology learning programs managed by ULearn and external learning partners. This position will need to adapt to a changing business and technical landscape. The Program Manager will also provide oversight, direction, and assistance to non-courseware projects that support the strategic vision for technology learning and leadership development at Comcast. This may include the consultation and deployment of Comcast or vendor provided learning.
Job Description
Specific Job Responsibilities:
Understands the business, consults with Comcast of India Engineering Center (CIEC) executive leadership and HR business partners to assess needs, co-create development strategies to eliminate skill gaps, and support business initiatives
Partners closely with teammates in the CIEC and in the US in the development of the broader learning and development strategy to drive prioritization of innovative, just-in-time learning, and development of products and solutions
Demonstrates ownership and accountability for learning outcomes
Builds and maintains relationships with business partners to understand and anticipate learning needs for the workforce creating a reciprocal dialogue as a learning partner
Provides proactive advisory consultation based on changing business and talent development requirements
Promotes, coordinates, and delivers ULearn Leadership System learning
Acts intentionally to find answers, offer solutions, and move work forward
Partners with the ULearn Learning Solutions Teams to ensure that content strategies are prioritized based on business needs and provides critical input that may lead to the refresh or maintenance of existing products
Connects learning strategy to business and talent strategy
Evaluates effectiveness of respective training program(s)
Analyzes and manages strategies to maximize learner performance
Creates and delivers business impact stories and ROI
Demonstrates financial stewardship
Stays current with external trends on learning and development best practices
Establishes clarity with teammates, and business partners on expectations, ownership, and next steps
Travels as required
Desired knowledge & competencies
Experience with implementation of talent development and learning programs
Demonstrated knowledge of digital learning tools and platforms as well as (v)ILT modalities
Data-Driven decision making with the ability to frame options to optimize for alternate (or specific) outcomes
Proven presentation and communications skills
Consulting experience (internal or external) highly desired
Strong business acumen
Understanding of latest adult learning theory
Experience resolving conflicts over complex issues
Ability to display a commitment to promoting team spirit and working collaboratively to achieve
team goals
Learns fast, is adaptable
Requirements
Bachelor’s degree
Approximately 8 years of experience in Learning and Development or equivalent
Demonstrated passion for learning and development, evidenced in part by a history of personal learning and development efforts
Experience coordinating learning programs for others and delivering education to technical/professional audiences. Formal teaching experience is a plus
Strong relationship management skills with demonstrated ability to effectively partner with executives and others across several functions.
Ability to work with IT and/or system developers/administrators to identify technological applications or constraints and leverage technology to achieve desired results
Excellent interpersonal, presentation, and verbal/written communication skills
Compliance: Comcast is an EEO/AA/Drug Free Workplace.
Disclaimer: The above information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, ****** orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
5-7 Years
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
