Production Support Transaction Processing with leading Bank

Production Support (Transaction Processing) with leading Bank

From 8 to 13 year(s) of experience

₹ Not Disclosed by Recruiter

Mumbai

or

Job Description

Roles and Responsibilities

Key Responsibilities:

Manage production technical support for issues logged by user and other customer support

units

Perform jobs like incident analysis / review, impact analysis of critical issues, detailed

technical analysis of complex issues

Periodic review of systems and interfaces and document all these in KDB (knowledge

database)

Performing analysis of tickets and repeated incidents raised and work on reducing repeated

tickets and incidents

Role:BFSI, Investments & Trading - Other

Salary: Not Disclosed by Recruiter

Industry:Banking

Department:BFSI, Investments & Trading

Role Category:BFSI, Investments & Trading - Other

Employment Type:Full Time, Permanent

Key Skills

Customer SupportImpact AnalysisTransaction ProcessingTechnical SupportProduction ManagementTechnical AnalysisProduction Support

Education

UG:Any Graduate

Company Profile

SKILLVENTORY

Leading RPO !

Recruiter Name:Riya Dave

Contact Company:SKILLVENTORY

Telephone:887180+555