Job highlights
Identified by Google from the original job post
Qualifications
Bachelor's degree in Computer Science, Engineering, or related field
4+ years software product management or analyst role
Solid knowledge of product management standard methodologies, functional design, and application delivery methodology
Knowledge of agile methodologies, tools, and techniques for specific products; ability to develop product line processes and strategies
Strong multi-tasker with demonstrable experience handling multiple roles and projects simultaneously
Excellent analysis, problem-solving, and decision-making skills
Attention to detail
Strong planning organizational skills
Must be able to collaborate with various teams
Ability to work independently and self-motivate
Must encourage and support team empowerment and a sense of shared ownership
Benefits
The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education, and skills
This position is also eligible for bonus and/or long-term incentive compensation awards
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges (visit lifeatunited.com)
Responsibilities
The Product Manager will be expected to work with technical leads, scrum masters, and other analysts/product owners to deliver projects, maintain systems and support production
While their role will have a focus on payments related to ancillary documents (EMDs), this product owner may be asked to support any project impacting the EMD system
They will collaborate with other team members from start to finish: to obtain knowledge on how a project impacts our systems, how requirements should be implemented, working with project and delivery teams to draft and refine user stories, and working with developers and testers to ensure requirements are completed to plan
This role’s goal will be to support the development team by explaining business expectations, explaining the current business model, and helping to design features
Finally, this candidate must be able to lead by example and integrate effectively with existing team members
Product Development and Lifecycle Management: Help define and communicate the roadmap for services within your domain; ensure the roadmap supports company objectives, helps prioritize features and aligns with company priorities
Maintain capacity management plans for the team, ensuring roadmaps align with team capacity
Product Strategy: Assist in developing a strategic technical roadmap
Analyze and define efficient, cost-effective solutions to support company objectives, dept objectives, business processes and functional requirements
Product Research and development: Conduct and participate in the analysis of business processes and functional requirements; prepare appropriate documentation to communicate and validate the information
Collaboration and collaborator leadership: Interact with business partners, enterprise project teams, and channel teams to understand their needs, priorities and root of the problem to ensure alignment between the customer, business, and technology solution
Product Launch: Review and validate QA test plans; support the QA team during test execution
Data Analysis and guidance: Helps outline performance indicators and success metrics
Partners will monitor the progress of work, keep dependent teams and projects informed on progress, and take corrective action if work cannot be met or if higher priorities disrupt prior commitments
It helps identify investment opportunities, evaluate tradeoffs, and prioritize investments for the feature
Job description
Description
There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?
We believe that inclusion propels innovation and is the foundation of all that we do. United's Digital Technology team spans the globe and is made up of diverse individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.
Key Responsibilities:
The Product Manager will be expected to work with technical leads, scrum masters, and other analysts/product owners to deliver projects, maintain systems and support production. While their role will have a focus on payments related to ancillary documents (EMDs), this product owner may be asked to support any project impacting the EMD system. They will collaborate with other team members from start to finish: to obtain knowledge on how a project impacts our systems, how requirements should be implemented, working with project and delivery teams to draft and refine user stories, and working with developers and testers to ensure requirements are completed to plan. This role’s goal will be to support the development team by explaining business expectations, explaining the current business model, and helping to design features. Finally, this candidate must be able to lead by example and integrate effectively with existing team members.
Product Development and Lifecycle Management: Help define and communicate the roadmap for services within your domain; ensure the roadmap supports company objectives, helps prioritize features and aligns with company priorities. Maintain capacity management plans for the team, ensuring roadmaps align with team capacity
Product Strategy: Assist in developing a strategic technical roadmap. Analyze and define efficient, cost-effective solutions to support company objectives, dept objectives, business processes and functional requirements.
Product Research and development: Conduct and participate in the analysis of business processes and functional requirements; prepare appropriate documentation to communicate and validate the information
Collaboration and collaborator leadership: Interact with business partners, enterprise project teams, and channel teams to understand their needs, priorities and root of the problem to ensure alignment between the customer, business, and technology solution.
Product Launch: Review and validate QA test plans; support the QA team during test execution
Data Analysis and guidance: Helps outline performance indicators and success metrics. Partners will monitor the progress of work, keep dependent teams and projects informed on progress, and take corrective action if work cannot be met or if higher priorities disrupt prior commitments. It helps identify investment opportunities, evaluate tradeoffs, and prioritize investments for the feature.
United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!
Qualifications
What’s needed to succeed (Minimum Qualifications):
• Bachelor's degree in Computer Science, Engineering, or related field
• 4+ years software product management or analyst role
• Solid knowledge of product management standard methodologies, functional design, and application delivery methodology
• Knowledge of agile methodologies, tools, and techniques for specific products; ability to develop product line processes and strategies
• Strong multi-tasker with demonstrable experience handling multiple roles and projects simultaneously
• Excellent analysis, problem-solving, and decision-making skills
• Attention to detail
• Strong planning organizational skills
• Must be able to collaborate with various teams
• Ability to work independently and self-motivate
• Must encourage and support team empowerment and a sense of shared ownership
What will help you propel from the pack (Preferred Qualifications):
• AWS or Cloud Certification
• Aviation industry knowledge
• Experience with Azure DevOps
• Experience using Data Analytics
• Knowledge of SHARES, Sabre or Amadeus
• Familiarity of Confluence, LucidChart and MySQL
• Familiarity of airline technologies like EMD, PNR and eTKTs.
• Experience with Scrum
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges (visit lifeatunited.com).
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
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