Verified Job
Customer Support / TeleCaller
Product Manager - Customer Education
Customer Support / TeleCaller
#725860
Remote / WFH
Fisher & Paykel Healthcare
Job Description
Care to be inspired?
Join a team of good people doing good work with intent. People like you, who care to make a difference.
About the Opportunity
We are hiring a Product Manager who specializes in digital transformation. As part of our global Education team, you'll support the delivery, optimisation and ongoing evolution of our digital education platforms. This is a varied, hands-on role where you'll combine project management, digital content management, stakeholder engagement and technical problem-solving to bring high-quality learning solutions to life.
From coordinating website updates to partnering with technical experts, you'll manage projects from planning through to delivery. You'll balance multiple priorities, champion continuous improvement, and ensure every solution delivers an outstanding user experience while meeting our quality and compliance standards.
If you are passionate about driving change through digital solutions, we would love to hear from you.
About you:
You'll be an organized, proactive professional who brings:
3+ years' experience in digital marketing/product/website, ICT, eLearning or a similar technical field.
Strong project management skills
Experience managing websites, digital platforms or content management systems (CMS), with an eye for user experience and quality.
Excellent written communication and copywriting skills, with the ability to simplify complex information
Confidence building strong relationships, influencing stakeholders and collaborating across cross-functional teams.
Experience with Learning Management Systems (LMS), digital learning, healthcare or regulated industries is highly regarded.
Working with us
Care to join a supportive environment? Fisher & Paykel Healthcare foster an inclusive work environment founded on our culture of care and cooperation. Here you’ll have the trust and support to generate ideas, solve problems and do your best work. Some of the benefits we provide include:
Employee share purchase scheme
Bi-annual Profit share
Generous Paid Parental Leave
Life, Critical illness and Income Protection Insurance
Active Social clubs & community groups
Purchasing privileges for Fisher & Paykel Healthcare products
School holiday programme subsidy
Free Parking
Beautiful campus with green spaces
Subsidised onsite cafeterias
About Us
Fisher & Paykel Healthcare is a world leader in the design, manufacture, and marketing of medical devices, exporting to over 120 countries globally.
Our commitment to care unites us. Here, we’re driven to improve patient care and outcomes through inspired and world-leading healthcare solutions.
Care to join us? Apply today
We focus on nurturing a positive and inclusive culture based on trust and respect. In New Zealand, our employee-led communities, Spectra (rainbow), Manaaki (Māori) and Women in Engineering play an important role in this culture. We also have a commitment to creating a positive lasting impact on society, shown by our support of New Zealand organisations such as Diversity Works NZ, Pride Pledge and Global Women.
We are dedicated to designing our recruitment process with care and empathy to support all candidates, regardless of identity, background, and experiences. Should you require support or adjustments during our process, please let us know at [email protected].
Show less
Join a team of good people doing good work with intent. People like you, who care to make a difference.
About the Opportunity
We are hiring a Product Manager who specializes in digital transformation. As part of our global Education team, you'll support the delivery, optimisation and ongoing evolution of our digital education platforms. This is a varied, hands-on role where you'll combine project management, digital content management, stakeholder engagement and technical problem-solving to bring high-quality learning solutions to life.
From coordinating website updates to partnering with technical experts, you'll manage projects from planning through to delivery. You'll balance multiple priorities, champion continuous improvement, and ensure every solution delivers an outstanding user experience while meeting our quality and compliance standards.
If you are passionate about driving change through digital solutions, we would love to hear from you.
About you:
You'll be an organized, proactive professional who brings:
3+ years' experience in digital marketing/product/website, ICT, eLearning or a similar technical field.
Strong project management skills
Experience managing websites, digital platforms or content management systems (CMS), with an eye for user experience and quality.
Excellent written communication and copywriting skills, with the ability to simplify complex information
Confidence building strong relationships, influencing stakeholders and collaborating across cross-functional teams.
Experience with Learning Management Systems (LMS), digital learning, healthcare or regulated industries is highly regarded.
Working with us
Care to join a supportive environment? Fisher & Paykel Healthcare foster an inclusive work environment founded on our culture of care and cooperation. Here you’ll have the trust and support to generate ideas, solve problems and do your best work. Some of the benefits we provide include:
Employee share purchase scheme
Bi-annual Profit share
Generous Paid Parental Leave
Life, Critical illness and Income Protection Insurance
Active Social clubs & community groups
Purchasing privileges for Fisher & Paykel Healthcare products
School holiday programme subsidy
Free Parking
Beautiful campus with green spaces
Subsidised onsite cafeterias
About Us
Fisher & Paykel Healthcare is a world leader in the design, manufacture, and marketing of medical devices, exporting to over 120 countries globally.
Our commitment to care unites us. Here, we’re driven to improve patient care and outcomes through inspired and world-leading healthcare solutions.
Care to join us? Apply today
We focus on nurturing a positive and inclusive culture based on trust and respect. In New Zealand, our employee-led communities, Spectra (rainbow), Manaaki (Māori) and Women in Engineering play an important role in this culture. We also have a commitment to creating a positive lasting impact on society, shown by our support of New Zealand organisations such as Diversity Works NZ, Pride Pledge and Global Women.
We are dedicated to designing our recruitment process with care and empathy to support all candidates, regardless of identity, background, and experiences. Should you require support or adjustments during our process, please let us know at [email protected].
Show less
