Verified Job
Trainer
Process Trainer (Travel Industry)
Trainer
#26235
Remote / WFH
Greaves Travel
Job Description
OJD Education is looking for a skilled and knowledgeable Computer Teacher / Computer Trainer who can teach students from basic computer concepts to advanced programming and website development. The candidate should be capable of handling practical and theoretical training for various computer courses including MS Office, O Level, programming languages, and web development technologies.
Key Responsibilities
• Teach basic computer fundamentals and applications
• Train students in MS Office (Word, Excel, PowerPoint, Outlook)
• Provide training for O Level computer courses
• Teach programming languages such as Java, HTML, CSS, JavaScript, and basic coding concepts
• Train students in website development and web designing
• Conduct practical lab sessions and assignments
• Prepare study materials, notes, and practice exercises
• Monitor student progress and provide guidance
• Maintain attendance and training records
• Help students with projects, assignments, and doubts
• Coordinate with the academic team for scheduling and course planning
• Ensure proper classroom discipline and positive learning environment
• Stay updated with latest computer technologies and software tools
Requirements
• Bachelor’s degree in Computer Science, IT, BCA, MCA, or related field
• Good knowledge of computer basics to advanced concepts
• Strong command over MS Office, Internet, and computer applications
• Knowledge of Website Development, HTML, CSS, JavaScript, and Java
• Experience teaching O Level or similar computer courses preferred
• Good communication and presentation skills
• Ability to teach both beginners and advanced learners
• Freshers with strong technical knowledge may also apply
Salary and Benefits
• Salary: ₹15,000 – ₹30,000 per month (based on skills and experience)
• Paid leave benefits
• Professional growth opportunities
• Friendly working environment
• Performance-based incentives
Work Details
• Schedule: Day Shift
• Work Location: In person (Lucknow, Uttar Pradesh)
• Number of Vacancies: 2
• Immediate joiners preferred
Job Types
Full-time, Permanent, Fresher
Benefits
• Paid sick leave
• Performance bonus
• Professional development support
• Friendly and supportive work environment
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
• Cell phone reimbursement
• Paid sick time
Work Location: In person
Report this listing
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See web results for OJD Education
Greaves Travel
Process Trainer (Travel Industry)
Greaves Travel · Uttar Pradesh · via Indeed
11 days ago
Full–time
No Degree Mentioned
Apply directly on Indeed
Job description
We are seeking an experienced Process Trainer- Travel Industry to manage and deliver training programs for B2B voice processes. The ideal candidate will be responsible for onboarding new hires, upskilling existing agents, ensuring process adherence, and maintaining high service quality standards within the travel domain.
Key Responsibilities :
• Design, develop, and deliver process training for B2B voice operations in the travel industry
• Conduct new hire training (NHT), refresher training, and ongoing upskilling sessions
• Train agents on travel products, booking tools (GDS), workflows, and client-specific SOPs
• Provide in-depth training on voice etiquette, customer handling, objection management, and escalation handling
• Evaluate trainee performance through assessments, mock calls, role plays, and certifications
• Ensure compliance with client guidelines, SLAs, and quality standards
• Collaborate with Quality, Operations, and Client Stakeholders to identify training gaps
• Prepare and maintain training reports, attendance records, and performance metrics
• Support nesting and floor training post classroom sessions
• Assist in process updates, SOP revisions, and change management communication
Required Skills & Competencies :
• Strong knowledge of Travel Industry processes (B2B)
• Hands-on experience with voice processes
• Working knowledge of GDS systems (Amadeus / Sabre / Galileo preferred)
• Excellent communication, presentation, and facilitation skills
• Ability to explain complex travel concepts in a simplified manner
• Strong analytical and feedback skills
• Proficient in MS Excel, PowerPoint, and training documentation
• Ability to manage multiple batches and stakeholders efficiently
Job Type: Full-time
Benefits:
• Provident Fund
Application Question(s):
• What is your Notice Period ?
• Do you have experience of Travel industry ?
Work Location: In person
Key Responsibilities
• Teach basic computer fundamentals and applications
• Train students in MS Office (Word, Excel, PowerPoint, Outlook)
• Provide training for O Level computer courses
• Teach programming languages such as Java, HTML, CSS, JavaScript, and basic coding concepts
• Train students in website development and web designing
• Conduct practical lab sessions and assignments
• Prepare study materials, notes, and practice exercises
• Monitor student progress and provide guidance
• Maintain attendance and training records
• Help students with projects, assignments, and doubts
• Coordinate with the academic team for scheduling and course planning
• Ensure proper classroom discipline and positive learning environment
• Stay updated with latest computer technologies and software tools
Requirements
• Bachelor’s degree in Computer Science, IT, BCA, MCA, or related field
• Good knowledge of computer basics to advanced concepts
• Strong command over MS Office, Internet, and computer applications
• Knowledge of Website Development, HTML, CSS, JavaScript, and Java
• Experience teaching O Level or similar computer courses preferred
• Good communication and presentation skills
• Ability to teach both beginners and advanced learners
• Freshers with strong technical knowledge may also apply
Salary and Benefits
• Salary: ₹15,000 – ₹30,000 per month (based on skills and experience)
• Paid leave benefits
• Professional growth opportunities
• Friendly working environment
• Performance-based incentives
Work Details
• Schedule: Day Shift
• Work Location: In person (Lucknow, Uttar Pradesh)
• Number of Vacancies: 2
• Immediate joiners preferred
Job Types
Full-time, Permanent, Fresher
Benefits
• Paid sick leave
• Performance bonus
• Professional development support
• Friendly and supportive work environment
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
• Cell phone reimbursement
• Paid sick time
Work Location: In person
Report this listing
More jobs at OJD Education
See web results for OJD Education
Greaves Travel
Process Trainer (Travel Industry)
Greaves Travel · Uttar Pradesh · via Indeed
11 days ago
Full–time
No Degree Mentioned
Apply directly on Indeed
Job description
We are seeking an experienced Process Trainer- Travel Industry to manage and deliver training programs for B2B voice processes. The ideal candidate will be responsible for onboarding new hires, upskilling existing agents, ensuring process adherence, and maintaining high service quality standards within the travel domain.
Key Responsibilities :
• Design, develop, and deliver process training for B2B voice operations in the travel industry
• Conduct new hire training (NHT), refresher training, and ongoing upskilling sessions
• Train agents on travel products, booking tools (GDS), workflows, and client-specific SOPs
• Provide in-depth training on voice etiquette, customer handling, objection management, and escalation handling
• Evaluate trainee performance through assessments, mock calls, role plays, and certifications
• Ensure compliance with client guidelines, SLAs, and quality standards
• Collaborate with Quality, Operations, and Client Stakeholders to identify training gaps
• Prepare and maintain training reports, attendance records, and performance metrics
• Support nesting and floor training post classroom sessions
• Assist in process updates, SOP revisions, and change management communication
Required Skills & Competencies :
• Strong knowledge of Travel Industry processes (B2B)
• Hands-on experience with voice processes
• Working knowledge of GDS systems (Amadeus / Sabre / Galileo preferred)
• Excellent communication, presentation, and facilitation skills
• Ability to explain complex travel concepts in a simplified manner
• Strong analytical and feedback skills
• Proficient in MS Excel, PowerPoint, and training documentation
• Ability to manage multiple batches and stakeholders efficiently
Job Type: Full-time
Benefits:
• Provident Fund
Application Question(s):
• What is your Notice Period ?
• Do you have experience of Travel industry ?
Work Location: In person
