Verified Job
IT / Software / Data Analyst
Presales Engineer Solution Design
IT / Software / Data Analyst
#415951
Remote / WFH
Job Description
Key Responsibilities
Technical Consultation :
• Engage with customers to understand their business needs and technical requirements.
• Provide expert advice on Polycom solutions and how they can address customer challenges.
Solution Design
• Design and architect Polycom solutions tailored to customer requirements.
• Prepare technical proposals, including hardware and software configurations, network requirements, and integration points.
Product Demonstrations
• Conduct product demonstrations and presentations to showcase the features and benefits of Polycom solutions.
• Develop proof-of-concept (POC) setups and pilots to validate solutions with customers.
Sales Support
• Collaborate with the sales team to develop and execute account strategies.
• Assist in preparing and delivering responses to RFPs, RFIs, and technical questionnaires.
Training And Education
• Provide training to sales teams and channel partners on Polycom products and technologies.
• Stay up-to-date with the latest Polycom products, industry trends, and competitive landscape.
Customer Relationship Management
• Build and maintain strong relationships with key customer stakeholders.
• Address customer queries and concerns promptly and effectively.
Cross-functional Collaboration
• Work closely with the product management and engineering teams to provide feedback on customer needs and product enhancements.
• Liaise with professional services to ensure smooth implementation and deployment of solutions.
Qualifications
Education :
• Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field.
Experience
• Minimum of 3-5 years of experience in a pre-sales engineering or technical consulting role.
• Experience with Polycom products and solutions is highly desirable.
Technical Skills
• Strong understanding of audio, video, and telephony technologies.
• Proficiency in network design and troubleshooting.
• Familiarity with Unified Communications (UC) platforms and integration (e.g., Microsoft Teams, Zoom, Cisco Webex).
Soft Skills
• Excellent communication and presentation skills.
• Strong analytical and problem-solving abilities.
• Ability to work independently and as part of a team.
• Customer-focused attitude with a passion for delivering exceptional service
(ref:hirist.tech)
Technical Consultation :
• Engage with customers to understand their business needs and technical requirements.
• Provide expert advice on Polycom solutions and how they can address customer challenges.
Solution Design
• Design and architect Polycom solutions tailored to customer requirements.
• Prepare technical proposals, including hardware and software configurations, network requirements, and integration points.
Product Demonstrations
• Conduct product demonstrations and presentations to showcase the features and benefits of Polycom solutions.
• Develop proof-of-concept (POC) setups and pilots to validate solutions with customers.
Sales Support
• Collaborate with the sales team to develop and execute account strategies.
• Assist in preparing and delivering responses to RFPs, RFIs, and technical questionnaires.
Training And Education
• Provide training to sales teams and channel partners on Polycom products and technologies.
• Stay up-to-date with the latest Polycom products, industry trends, and competitive landscape.
Customer Relationship Management
• Build and maintain strong relationships with key customer stakeholders.
• Address customer queries and concerns promptly and effectively.
Cross-functional Collaboration
• Work closely with the product management and engineering teams to provide feedback on customer needs and product enhancements.
• Liaise with professional services to ensure smooth implementation and deployment of solutions.
Qualifications
Education :
• Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field.
Experience
• Minimum of 3-5 years of experience in a pre-sales engineering or technical consulting role.
• Experience with Polycom products and solutions is highly desirable.
Technical Skills
• Strong understanding of audio, video, and telephony technologies.
• Proficiency in network design and troubleshooting.
• Familiarity with Unified Communications (UC) platforms and integration (e.g., Microsoft Teams, Zoom, Cisco Webex).
Soft Skills
• Excellent communication and presentation skills.
• Strong analytical and problem-solving abilities.
• Ability to work independently and as part of a team.
• Customer-focused attitude with a passion for delivering exceptional service
(ref:hirist.tech)
