PMO ManagerDigital Solutions

Role/ Job Title: PMO Manager - Digital Solutions Business: New Age Function/ Department: Digital Solutions Place of Work: Mumbai Roles & Responsibilities: '· Perform troubleshooting to system failures and identify bottlenecks to ensure long term efficiency of network • Good Background in network security management. • Good knowledge in VPN technologies and security protocols. • Knowledge of check point & firewalls. • Good understanding and technical expertise with Port Opening / Firewall routing protocols • Inspect LAN infrastructure and fix minor or major problems/bugs • To understand implement, troubleshoot, maintain and support our stake holder network infrastructure • Evaluate network performance and find way of improvement. • Good Knowledge of LAN /WAN networks, TCP/IP protocols and networks technologies • Organize and schedule upgrades and maintenances without deterring others from completing their own work. • Provide technical direction to co-workers on computer and network usage and offer comprehensive advice and instructions • Drive incident root cause analysis, document, follow up and track remedial/ preventive actions. • Be part of service improvement initiative and contribute through implementation of new ideas • Preparation of Daily/Weekly/Monthly reports Key Success Metrics: 'Closure of open items, adoption of compliance practices, internal audit observations, ISG inputs wherever applicable