Personal Banker | HDFC Bank Recruitment

HDFC Bank Recruitment 2024 Job Title: Personal Banker Company: HDFC Bank Location: Kolkata, Elliot Road Job Summary: HDFC Bank is seeking a dedicated and customer-oriented Personal Banker to join our team in Kolkata, Elliot Road. As a Personal Banker, you will be responsible for providing personalized banking services and building strong relationships with customers. Your primary focus will be on understanding customers' financial needs, offering suitable banking products and services, and delivering exceptional customer service. With your expertise in banking and financial services, you will contribute to the growth and success of HDFC Bank. HDFC Bank Careers Responsibilities: • Customer Relationship Management: Build and maintain strong relationships with customers, understand their financial goals and needs, and provide personalized banking solutions. • Customer Service: Deliver excellent customer service by promptly addressing customer inquiries, resolving issues, and providing accurate and relevant information about banking products and services. • Financial Advisory: Provide financial advice and guidance to customers, assist them in making informed decisions regarding investments, loans, insurance, and other financial products. • Cross-Selling: Identify opportunities to cross-sell and upsell banking products and services based on customers' financial profiles and needs. • Account Management: Open and manage customer accounts, including savings accounts, fixed deposits, and recurring deposits, ensuring compliance with regulatory requirements. • Loan Processing: Assist customers in applying for loans, assess loan eligibility, process loan applications, and guide customers through the loan approval and disbursement process. • Compliance and Risk Management: Ensure compliance with internal policies, procedures, and regulatory guidelines to mitigate risks and maintain a high level of integrity. • Market Research: Stay updated with industry trends, market conditions, and competitor offerings to provide customers with the most relevant and competitive banking solutions. • Sales Targets: Meet or exceed sales targets by actively promoting banking products and services to existing and potential customers. • Documentation and Record Keeping: Maintain accurate and up-to-date customer records, transaction logs, and documentation as per the bank's policies and procedures. HDFC Bank Jobs Near Me Skills: • Bachelor's degree in Finance, Business Administration, or a related field. • Proven experience in banking, preferably as a Personal Banker or similar role. • Sound knowledge of banking products and services, including savings accounts, loans, investments, and insurance. • Excellent interpersonal and communication skills, with the ability to build rapport and establish trust with customers. • Strong sales and negotiation skills to effectively cross-sell banking products and meet sales targets. • Customer-focused mindset and ability to provide exceptional service to enhance customer satisfaction and loyalty. • Proficiency in computer applications and banking software. • Good understanding of regulatory guidelines and compliance requirements in the banking industry. • Ability to multitask, work under pressure, and meet deadlines. • High level of integrity, professionalism, and ethical conduct. • Relevant certifications (e.g., Certified Personal Banker) are a plus Read more