Verified Job
Legal
People & Culture Manager - Yellowknife
Legal
#792502
Remote / WFH
Nova Hotels
Job Description
Chateau Nova Yellowknife & Nova Inn Yellowknife | Yellowknife, NT
Are you ready to lead People & Culture in the Land of the Aurora?
Nova Hotels is a Canadian, family-owned and operated hotel group with 13 full and limited-service hotels across Alberta, Saskatchewan, and the Northwest Territories. At Nova, hospitality starts with people. We care about creating comfortable stays for our guests, memorable events for our clients, and a supportive workplace for our teams.
Whether we are helping a guest settle in, supporting a team member, coaching a leader through a tough conversation, or solving an operational challenge, our team shows up with care, accountability, and a willingness to find a way.
Nova Hotels is looking for an experienced People & Culture Manager to support two of our Yellowknife properties: Chateau Nova Yellowknife and Nova Inn Yellowknife.
This is a hands-on HR leadership role for someone who enjoys being close to the operation, building trusted relationships with leaders and team members, and helping hotels run smoothly through strong people practices.
About the Role
As the People & Culture Manager, you will act as the primary HR partner for both Yellowknife properties. You will work closely with General Managers, department leaders, and associates across all departments to support recruitment, onboarding, employee relations, performance management, workplace culture, compliance, and retention.
This role is ideal for a practical, people-focused HR professional who can balance empathy with accountability. You are comfortable coaching managers, resolving employee concerns, supporting compliance, and navigating the realities of a dynamic hospitality environment.
You understand that great guest experiences start with great teams, and you are ready to help leaders build workplaces where people feel supported, expectations are clear, and challenges are addressed fairly and consistently.
What You’ll Do
Act as the primary People & Culture partner for Chateau Nova Yellowknife and Nova Inn Yellowknife
Support General Managers and department leaders with day-to-day HR guidance and people-related decisions
Lead recruitment, hiring, and onboarding for both properties
Ensure new hires complete required orientation, documentation, and safety training
Support workforce planning, scheduling-related people needs, training, and retention initiatives
Coach leaders through performance concerns, difficult conversations, attendance issues, and team management challenges
Provide fair, consistent, and practical support for employee relations matters
Help resolve associate concerns while maintaining professionalism, confidentiality, and appropriate documentation
Support performance management processes, including coaching, expectations, follow-up, and corrective action
Lead employee engagement initiatives and partner with operations to strengthen workplace culture
Support compliance with Northwest Territories employment standards, occupational health and safety requirements, and company policies
Maintain accurate HR files, records, and documentation
Support WSCC claims, incident reporting, return-to-work coordination, and safety-related follow-up
Respond to associate inquiries related to immigration-supported employment pathways and coordinate employer support requests where appropriate
Partner with Corporate People & Culture on policies, programs, reporting, and other HR initiatives
Complete other related duties as assigned
What We’re Looking For
3+ years of progressive Human Resources experience
Hospitality, hotel, multi-unit, or operational HR experience is a strong asset
Knowledge of Northwest Territories employment standards and occupational health and safety requirements
Experience supporting recruitment, onboarding, employee relations, performance management, and workplace investigations
Familiarity with immigration-supported hiring programs, such as LMIA or PNP, is considered an asset
Ability to navigate the unique challenges of the Northern labour market with a practical, solutions-focused mindset
Strong communication, coaching, and conflict-resolution skills
Ability to build trust with leaders and associates while maintaining professional boundaries
Sound judgment, discretion, and the ability to handle confidential information appropriately
Strong organization and follow-through
Ability to balance empathy, fairness, and firm accountability
Comfortable working in a hands-on, fast-paced hospitality environment
Key Strengths for Success
You care about people and understand the impact strong HR support has on the workplace
You build trust with leaders and team members through fairness, consistency, and follow-through
You are practical, calm, and solutions-focused when challenges come up
You can support employees with empathy while helping leaders maintain clear expectations
You lead by example through professionalism, confidentiality, and accountability
You understand that strong culture is built through everyday actions, not posters on a wall
You are willing to jump in, problem-solve, and support the operation where needed
What We Offer
At Nova Hotels, you will be part of a supportive, team-oriented workplace where people look out for one another and take pride in creating great guest and client experiences.
We offer:
Competitive salary
Meal program
Extended health benefits for full-time employees
Employee discounts in our food and beverage outlets
Staff rates at Nova Hotels across Alberta, Saskatchewan, and the Northwest Territories
Friends and family hotel rates
Opportunities to learn, grow, and build your hospitality career
Eligibility
Applicants must be legally entitled to work in Canada.
We thank all applicants for their interest in Nova Hotels. Only those selected for an interview will be contacted.
Show fewer
Are you ready to lead People & Culture in the Land of the Aurora?
Nova Hotels is a Canadian, family-owned and operated hotel group with 13 full and limited-service hotels across Alberta, Saskatchewan, and the Northwest Territories. At Nova, hospitality starts with people. We care about creating comfortable stays for our guests, memorable events for our clients, and a supportive workplace for our teams.
Whether we are helping a guest settle in, supporting a team member, coaching a leader through a tough conversation, or solving an operational challenge, our team shows up with care, accountability, and a willingness to find a way.
Nova Hotels is looking for an experienced People & Culture Manager to support two of our Yellowknife properties: Chateau Nova Yellowknife and Nova Inn Yellowknife.
This is a hands-on HR leadership role for someone who enjoys being close to the operation, building trusted relationships with leaders and team members, and helping hotels run smoothly through strong people practices.
About the Role
As the People & Culture Manager, you will act as the primary HR partner for both Yellowknife properties. You will work closely with General Managers, department leaders, and associates across all departments to support recruitment, onboarding, employee relations, performance management, workplace culture, compliance, and retention.
This role is ideal for a practical, people-focused HR professional who can balance empathy with accountability. You are comfortable coaching managers, resolving employee concerns, supporting compliance, and navigating the realities of a dynamic hospitality environment.
You understand that great guest experiences start with great teams, and you are ready to help leaders build workplaces where people feel supported, expectations are clear, and challenges are addressed fairly and consistently.
What You’ll Do
Act as the primary People & Culture partner for Chateau Nova Yellowknife and Nova Inn Yellowknife
Support General Managers and department leaders with day-to-day HR guidance and people-related decisions
Lead recruitment, hiring, and onboarding for both properties
Ensure new hires complete required orientation, documentation, and safety training
Support workforce planning, scheduling-related people needs, training, and retention initiatives
Coach leaders through performance concerns, difficult conversations, attendance issues, and team management challenges
Provide fair, consistent, and practical support for employee relations matters
Help resolve associate concerns while maintaining professionalism, confidentiality, and appropriate documentation
Support performance management processes, including coaching, expectations, follow-up, and corrective action
Lead employee engagement initiatives and partner with operations to strengthen workplace culture
Support compliance with Northwest Territories employment standards, occupational health and safety requirements, and company policies
Maintain accurate HR files, records, and documentation
Support WSCC claims, incident reporting, return-to-work coordination, and safety-related follow-up
Respond to associate inquiries related to immigration-supported employment pathways and coordinate employer support requests where appropriate
Partner with Corporate People & Culture on policies, programs, reporting, and other HR initiatives
Complete other related duties as assigned
What We’re Looking For
3+ years of progressive Human Resources experience
Hospitality, hotel, multi-unit, or operational HR experience is a strong asset
Knowledge of Northwest Territories employment standards and occupational health and safety requirements
Experience supporting recruitment, onboarding, employee relations, performance management, and workplace investigations
Familiarity with immigration-supported hiring programs, such as LMIA or PNP, is considered an asset
Ability to navigate the unique challenges of the Northern labour market with a practical, solutions-focused mindset
Strong communication, coaching, and conflict-resolution skills
Ability to build trust with leaders and associates while maintaining professional boundaries
Sound judgment, discretion, and the ability to handle confidential information appropriately
Strong organization and follow-through
Ability to balance empathy, fairness, and firm accountability
Comfortable working in a hands-on, fast-paced hospitality environment
Key Strengths for Success
You care about people and understand the impact strong HR support has on the workplace
You build trust with leaders and team members through fairness, consistency, and follow-through
You are practical, calm, and solutions-focused when challenges come up
You can support employees with empathy while helping leaders maintain clear expectations
You lead by example through professionalism, confidentiality, and accountability
You understand that strong culture is built through everyday actions, not posters on a wall
You are willing to jump in, problem-solve, and support the operation where needed
What We Offer
At Nova Hotels, you will be part of a supportive, team-oriented workplace where people look out for one another and take pride in creating great guest and client experiences.
We offer:
Competitive salary
Meal program
Extended health benefits for full-time employees
Employee discounts in our food and beverage outlets
Staff rates at Nova Hotels across Alberta, Saskatchewan, and the Northwest Territories
Friends and family hotel rates
Opportunities to learn, grow, and build your hospitality career
Eligibility
Applicants must be legally entitled to work in Canada.
We thank all applicants for their interest in Nova Hotels. Only those selected for an interview will be contacted.
Show fewer
