Patient Relationship Executive

Job description

Job Title: Hospital Receptionist

Location: West Kandivali, Mumbai

Job Overview:

We are looking for a skilled and reliable Hospital Receptionist to join our healthcare facility. The ideal candidate will contribute to the smooth operation of the front desk by managing various tasks, including answering patient inquiries, scheduling appointments, collecting feedback, providing guidance on health insurance options, and offering basic advice on diagnoses.

Key Responsibilities:

Customer Service:

Responding to patient inquiries with professionalism and courtesy.

Assisting patients in scheduling appointments and managing their availability records.

Appointment Coordination:

Efficiently scheduling and coordinating doctor appointments based on patient preferences and availability.

Feedback Collection:

Gathering patient feedback to help improve the quality of services offered.

Health Insurance Guidance:

Offering assistance and guidance on suitable health insurance plans for patients.

Basic Diagnosis Guidance:

Providing general information and guidance to patients regarding their diagnoses and treatment options.

Shift Timings:

For males:

Morning Shift: 6:30 a.m. to 3:00 p.m.

General Shift: 9:30 a.m. to 6:30 p.m.

Evening Shift: 2:30 p.m. to 10:30 p.m.

Salary:

Gross ₹20,000 – ₹22,000 per month (based on experience and skills)

Qualifications Requirements:

Graduates or 12th pass candidates are welcome to apply.

Minimum of 2 years of experience as a hospital receptionist is required.

Excellent communication and interpersonal skills.

Strong organizational skills.

Knowledge of basic medical terminology is a plus.

Previous experience in a similar role is preferred.

How to Apply:

Interested candidates can apply by sending their resumes to: recruiter25@watchyourhealth.com

Contact: +91-XXXXXXXXXX

Job Type: Full-time

Pay: ₹20,000.00 - ₹22,000.00 per month

Schedule:

Day shift
Rotational shift
Work Location: In person

 
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