Verified Job
Healthcare
Patient Counselor For Eye Hospital The Healing Touch Eye Centre Delhi
Healthcare
#776739
Remote / WFH
The Healing Touch Eye Centre Delhi
Job Description
Urgent Hiring..!!
Job Description (JD)
Patient Counsellor – Eye Hospital Background mandatory
Job Title: Patient Counsellor
Department: Patient Services / OPD
Location: Janakpuri West
Job Summary
The Patient Counsellor is responsible for guiding and supporting patients and their attendants through the eye care process. This role includes explaining diagnoses, treatment options, surgical procedures, costs, and post-treatment care, ensuring a smooth and empathetic patient experience.
Key Responsibilities
· Counsel patients regarding eye conditions, investigations, treatments, and surgical procedures (e.g., cataract, refractive surgery).
· Explain treatment plans, consent forms, risks, benefits, and expected outcomes in simple language.
· Coordinate with doctors, optometrists, OT, billing, and insurance/TPA teams.
· Assist patients with appointment scheduling, admission, discharge, and follow-ups.
Qualifications & Experience
· Graduate in any discipline (Eye Hospital/Healthcare/Medical background preferred).
· 1–10 years of experience in patient counselling or healthcare services (eye hospital experience preferred).
· 1–10 years of experience in patient counselling or healthcare services (eye hospital experience preferred).
# Immediate Joiner preferred
# Contact: +91-XXXXXXXXXX, 9161666772
Email ID: [email protected]
Pay: ₹22,000.00 - ₹45,000.00 per month
Benefits:
Paid sick time
Provident Fund
Work Location: In person
Job Description (JD)
Patient Counsellor – Eye Hospital Background mandatory
Job Title: Patient Counsellor
Department: Patient Services / OPD
Location: Janakpuri West
Job Summary
The Patient Counsellor is responsible for guiding and supporting patients and their attendants through the eye care process. This role includes explaining diagnoses, treatment options, surgical procedures, costs, and post-treatment care, ensuring a smooth and empathetic patient experience.
Key Responsibilities
· Counsel patients regarding eye conditions, investigations, treatments, and surgical procedures (e.g., cataract, refractive surgery).
· Explain treatment plans, consent forms, risks, benefits, and expected outcomes in simple language.
· Coordinate with doctors, optometrists, OT, billing, and insurance/TPA teams.
· Assist patients with appointment scheduling, admission, discharge, and follow-ups.
Qualifications & Experience
· Graduate in any discipline (Eye Hospital/Healthcare/Medical background preferred).
· 1–10 years of experience in patient counselling or healthcare services (eye hospital experience preferred).
· 1–10 years of experience in patient counselling or healthcare services (eye hospital experience preferred).
# Immediate Joiner preferred
# Contact: +91-XXXXXXXXXX, 9161666772
Email ID: [email protected]
Pay: ₹22,000.00 - ₹45,000.00 per month
Benefits:
Paid sick time
Provident Fund
Work Location: In person
