Verified Job
Healthcare
Operations Supervisor - Healthcare Stemz Healthcare Delhi, Delhi
Healthcare
#776730
Remote / WFH
Stemz Healthcare Delhi, Delhi
Job Description
Essential Functions:
Overall responsibility of the team that he/she will be handling pertaining to operations
Track and monitor employee training needs and related transactions
Assign the duties and manage staff as per the agreed roster
Monitor and process applications and meeting the SLAs
Security-related issues to be reported as per company policy
Training and implementation of new processes
Monitor and coordinate with TLs and accounts department – end of the day cash handover to an accountant
Ensuring compliance to prescribed systems as per the defined SLAs
MIS (Attendance, Other Daily reports, Biometrics, etc.)
Adherence to SOPs
Ensuring the data matches the application entries daily and generate reports
Metrics & Organization Management:
Customer Satisfaction (Handling Escalations, general queries, etc.)
Team Satisfaction
Adherence to SOPs
MIS Reports
Accuracy and Turn Around Time of Applications
Job Type: Full-time
Pay: Up to ₹520,000.00 per year
Application Question(s):
Current Salary
Expected Salary
Notice Period
Are you comfortable with Akshardham Location?
Work Location: In person
Overall responsibility of the team that he/she will be handling pertaining to operations
Track and monitor employee training needs and related transactions
Assign the duties and manage staff as per the agreed roster
Monitor and process applications and meeting the SLAs
Security-related issues to be reported as per company policy
Training and implementation of new processes
Monitor and coordinate with TLs and accounts department – end of the day cash handover to an accountant
Ensuring compliance to prescribed systems as per the defined SLAs
MIS (Attendance, Other Daily reports, Biometrics, etc.)
Adherence to SOPs
Ensuring the data matches the application entries daily and generate reports
Metrics & Organization Management:
Customer Satisfaction (Handling Escalations, general queries, etc.)
Team Satisfaction
Adherence to SOPs
MIS Reports
Accuracy and Turn Around Time of Applications
Job Type: Full-time
Pay: Up to ₹520,000.00 per year
Application Question(s):
Current Salary
Expected Salary
Notice Period
Are you comfortable with Akshardham Location?
Work Location: In person
