Verified Job
Jobs
Patient Care Liaison
Jobs
#462564
Full Time
Job Description
Qualifications
Entry level knowledge required, which can be generally obtained through completion of a High School Diploma or GED
Experience Scheduling appointments
One year of experience using an internet-based software program
Work from home roles require employees are required to have high speedinternet25MB download and6MB upload
Benefits
Parallon CSO NCCM, offers a total rewards package that supports the health, life, career and retirement of our colleagues
Comprehensive medical coverage that covers many common services at no cost or for a low copay
Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to +% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income
Learn More About Employee Benefits
Note: Eligibility for benefits may vary by location
Responsibilities
As a Patient Care Liaison, you will be responsible for providing and contributing to the company’s mission, vision, and values by receiving inbound, outbound and electronic requests to assist in scheduling patient appointments and services
Speak with customers, patients and stakeholders
Perform all components of call processing for inbound and outbound contacts while documenting those calls in the system
Ensure performance and quality standards are met
Schedule patient appoints for follow up
Demonstrate the ability to be kind, compassionate, considerate, approach able, friendly and open minded
Provide superior customer service to internal and external customers and patients
Support the vision and strategy of the contact center while positively promoting the services offered and elevating issues to contact center leadership
Job description
Description
Introduction
Do you have the career opportunities as a Patient Care Liaison you want with your current employer? We have an exciting opportunity for you to join Parallon CSO NCCM which is part of the nation's leading provider of healthcare services, HCA Healthcare.
Benefits
Parallon CSO NCCM, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to +% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn More About Employee Benefits
Note: Eligibility for benefits may vary by location.
Our teams are a committed, caring group of colleagues. Do you want to work as a Patient Care Liaison where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!
Job Summary And Qualifications
As a Patient Care Liaison, you will be responsible for providing and contributing to the company’s mission, vision, and values by receiving inbound, outbound and electronic requests to assist in scheduling patient appointments and services.
What you will do in this role:
• Speak with customers, patients and stakeholders
• Perform all components of call processing for inbound and outbound contacts while documenting those calls in the system
• Ensure performance and quality standards are met
• Schedule patient appoints for follow up
• Demonstrate the ability to be kind, compassionate, considerate, approach able, friendly and open minded
• Provide superior customer service to internal and external customers and patients
• Support the vision and strategy of the contact center while positively promoting the services offered and elevating issues to contact center leadership
Qualifications you will need:
• Entry level knowledge required, which can be generally obtained through completion of a High School Diploma or GED
• Experience Scheduling appointments
• One year of customer service experience preferred
• One year of experience using an internet-based software program
• Work from home roles require employees are required to have high speedinternet25MB download and6MB upload
"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Patient Care Liaison opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, ****** orientation, age, marital status, veteran status, or disability status.
Entry level knowledge required, which can be generally obtained through completion of a High School Diploma or GED
Experience Scheduling appointments
One year of experience using an internet-based software program
Work from home roles require employees are required to have high speedinternet25MB download and6MB upload
Benefits
Parallon CSO NCCM, offers a total rewards package that supports the health, life, career and retirement of our colleagues
Comprehensive medical coverage that covers many common services at no cost or for a low copay
Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to +% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income
Learn More About Employee Benefits
Note: Eligibility for benefits may vary by location
Responsibilities
As a Patient Care Liaison, you will be responsible for providing and contributing to the company’s mission, vision, and values by receiving inbound, outbound and electronic requests to assist in scheduling patient appointments and services
Speak with customers, patients and stakeholders
Perform all components of call processing for inbound and outbound contacts while documenting those calls in the system
Ensure performance and quality standards are met
Schedule patient appoints for follow up
Demonstrate the ability to be kind, compassionate, considerate, approach able, friendly and open minded
Provide superior customer service to internal and external customers and patients
Support the vision and strategy of the contact center while positively promoting the services offered and elevating issues to contact center leadership
Job description
Description
Introduction
Do you have the career opportunities as a Patient Care Liaison you want with your current employer? We have an exciting opportunity for you to join Parallon CSO NCCM which is part of the nation's leading provider of healthcare services, HCA Healthcare.
Benefits
Parallon CSO NCCM, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to +% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn More About Employee Benefits
Note: Eligibility for benefits may vary by location.
Our teams are a committed, caring group of colleagues. Do you want to work as a Patient Care Liaison where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!
Job Summary And Qualifications
As a Patient Care Liaison, you will be responsible for providing and contributing to the company’s mission, vision, and values by receiving inbound, outbound and electronic requests to assist in scheduling patient appointments and services.
What you will do in this role:
• Speak with customers, patients and stakeholders
• Perform all components of call processing for inbound and outbound contacts while documenting those calls in the system
• Ensure performance and quality standards are met
• Schedule patient appoints for follow up
• Demonstrate the ability to be kind, compassionate, considerate, approach able, friendly and open minded
• Provide superior customer service to internal and external customers and patients
• Support the vision and strategy of the contact center while positively promoting the services offered and elevating issues to contact center leadership
Qualifications you will need:
• Entry level knowledge required, which can be generally obtained through completion of a High School Diploma or GED
• Experience Scheduling appointments
• One year of customer service experience preferred
• One year of experience using an internet-based software program
• Work from home roles require employees are required to have high speedinternet25MB download and6MB upload
"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Patient Care Liaison opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, ****** orientation, age, marital status, veteran status, or disability status.
