About the Role:
As a Duty Manager, you’ll play a key part in the evening running of the store – leading from the front, ensuring exceptional customer service, supporting our team, and keeping things running smoothly and safely. You’ll be trusted to make decisions, motivate others, and help create a positive environment for both staff and customers.
Key Responsibilities:
Oversee store operations during designated shifts
Lead, support, and motivate team members
Ensure a high standard of customer service at all times
Handle customer queries and resolve any issues
Maintain store presentation and security
Assist with opening and/or closing procedures
What We’re Looking For:
Proven retail and leadership experience (supermarket experience a bonus)
A calm, positive approach with great problem-solving skills
Confident decision-making under pressure
Strong communication and people skills
Ability to work early mornings, evenings, and weekends
LCQ and Duty Manager Certificate (or willingness to obtain)
What We Offer:
A fast-paced, friendly team environment
Opportunities for training and career growth
Staff discounts and other benefits
A role where you can genuinely make a difference
If you’re passionate about people, love retail, and enjoy taking the lead, we’d love to hear from you!
Interviews will take place as applications are received. Apply today!
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