Verified Job
Work from home
Part Time Customer Service Associate - Flexible Hours
Work from home
#674216
Remote / WFH
Job Description
Join our dynamic team as a Part Time Customer Service Associate, where you'll be at the forefront of delivering outstanding service to our customers. In this role, you'll play a vital part in helping customers find the right products in an inviting and efficient way.
Your key responsibilities will include:
• Offering SMART customer service through engaging daily interactions.
• Understanding customer needs by assisting them in locating and demonstrating products.
• Addressing inquiries quickly and accurately, guiding customers through their projects as needed.
• Preparing contracts and invoices for equipment rentals.
• Expanding your skillset by cross-training in various areas to improve customer service effectiveness.
• Generating leads for Project Specialist programs by actively discussing project needs with customers.
• Utilizing store systems to manage inventory, prioritize loads, and prepare merchandise to meet customer specifications.
• Maintaining a clean and safe store environment by following housekeeping standards and safety protocols.
• Operating necessary store equipment for your role.
• Efficiently completing freight and merchandising tasks.
• Coordinating deliveries to ensure customer satisfaction from start to finish.
In addition to these duties, you will also engage with Pro customers, assisting them in their shopping journey and providing quick service when it matters most. Your ability to effectively use technology will be crucial for processing transactions and managing customer orders.
Your contributions will play a significant role in creating the best shopping experience for our customers, encouraging them to return time and time again. We invite you to apply and join our team!
Lowe's is an equal opportunity employer that values diversity and inclusivity among its workforce.
Starting pay may vary based on several factors, including the position offered, location, education, training, and experience.
Your key responsibilities will include:
• Offering SMART customer service through engaging daily interactions.
• Understanding customer needs by assisting them in locating and demonstrating products.
• Addressing inquiries quickly and accurately, guiding customers through their projects as needed.
• Preparing contracts and invoices for equipment rentals.
• Expanding your skillset by cross-training in various areas to improve customer service effectiveness.
• Generating leads for Project Specialist programs by actively discussing project needs with customers.
• Utilizing store systems to manage inventory, prioritize loads, and prepare merchandise to meet customer specifications.
• Maintaining a clean and safe store environment by following housekeeping standards and safety protocols.
• Operating necessary store equipment for your role.
• Efficiently completing freight and merchandising tasks.
• Coordinating deliveries to ensure customer satisfaction from start to finish.
In addition to these duties, you will also engage with Pro customers, assisting them in their shopping journey and providing quick service when it matters most. Your ability to effectively use technology will be crucial for processing transactions and managing customer orders.
Your contributions will play a significant role in creating the best shopping experience for our customers, encouraging them to return time and time again. We invite you to apply and join our team!
Lowe's is an equal opportunity employer that values diversity and inclusivity among its workforce.
Starting pay may vary based on several factors, including the position offered, location, education, training, and experience.
