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Verified Job IT / Software / Data Analyst

Outsourced IT Technical Consultant

Mumbai, Maharashtra
IT / Software / Data Analyst
#635092
Remote / WFH

Job Description

What it Means to Work for our client:You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry.You will have the flexibility to manage your days in support of our commitment to work/life balance.You will join a culture that has received multiple top “Places to Work” awards.We believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions.We understand that embracing our differences is what unites us as a team and strengthens our foundation.Showing up authentically is how we, both as professionals and a Firm, find inspiration to do our best work.Numerous Employee Resource Groups (ERGs) to support our Diversity, Equity, & Inclusion (DE&I) effortsWhat Work You Will be Responsible For:Provide remote support of end users' desktops, servers, and networking infrastructures.Helpdesk support of MS Office 365 applications and AzureInteract with end users to troubleshoot general IT issues and security applications.Assist senior engineers on new or existing projects and deployments.Manage client networks, Backups, Firewalls, and SecurityProject planning and developmentDocumentation of systems and projectsSystem monitoring of client networks and managed services.Software deployments, patches, updates, and reportingAble to work on different schedules throughout the day, including weekends.Basic Qualifications:An Excellent attitude, looking to GROW and work as a team player.8-10 years of work experience with helpdesk and technical project backgroundExperience with Microsoft Windows Desktop and Server EditionsExperience with user creation/management in Active Directory, Entra/AzureADGeneral knowledge and experience with firewalls, routers, wireless networks, and securityFamiliar with productivity applications and networking under Microsoft Windows and Mac OSExperience with configuration, installation, and support of desktopsExperience with Microsoft Office 365 and Azure VirtualizationExperience working with Office 365 Business tenants.A working knowledge of networking concepts (Security+, Network+, CCNA, or similar is a +)WatchGuard, Fortinet, SonicWALL, Firewall Experience a PLUSCapable of adapting and learning new technologies quicklyThe ability to communicate technical ideas in simple terms.A clean-cut appearance for virtual meetingsConnectWise Experience a PLUSCertificationsOne MS Office 365 or Azure Certification is required (AZ-104, AZ-140, AZ-700, AZ-500, or MS-500)
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