I’m on the lookout for a proactive and detail-oriented Online Reputation Management (ORM) Executive to join our growing team! If you're passionate about brand perception, thrive in fast-paced digital environments, and know how to engage audiences with empathy and precision, this might be your next big move.
🔍 What You’ll Do:
• Monitor and manage our brand presence across social media, review sites, blogs & forums
• Respond to feedback and inquiries with professionalism and care
• Analyze sentiment and provide actionable insights to internal teams
• Collaborate with marketing and customer service to elevate our brand voice
• Strategically address negative reviews and enhance customer engagement
• Track and report ORM efforts and effectiveness
🎯 What We’re Looking For:
• 2–3 years of experience in ORM, social media, or related roles
• Strong writing, analysis, and communication skills
• Familiarity with ORM tools and digital platforms
• A tactful, composed, and highly organized approach