Optical Sales

Role Description This is a full-time, on-site Optical Sales role based in Hisar. The Optical Sales professional will assist patients in selecting appropriate frames, lenses, and optical products based on prescriptions, lifestyle, and budget, while providing clear information on product features and benefits. The role includes accurately taking frame and facial measurements, preparing orders, coordinating with the optical lab, and ensuring timely delivery of spectacles and related products. The individual will maintain organized and visually appealing displays, manage inventory levels, and support billing, documentation, and basic record-keeping. The role also involves handling customer queries and concerns in a courteous manner, supporting outreach or in-clinic initiatives, and collaborating with clinical and administrative teams to deliver a seamless patient experience.
Qualifications
• Strong Communication and Customer Service skills to interact sensitively and clearly with patients, families, and team members.
• Proven Sales abilities, including product recommendation, upselling, and closing sales in a patient-centric manner.
• Experience or aptitude in Sales Management and basic record-keeping to support inventory, billing, and daily sales tracking.
• Ability to participate in or deliver Training related to product knowledge, patient handling, or sales processes is an advantage.
• Prior experience in optical retail, opticianry, or healthcare customer-facing roles is preferred.
• Basic understanding of ophthalmic lenses, frames, and optical terminology, or willingness to learn quickly.
• Comfort working in a structured, high-volume clinical environment with attention to accuracy and detail.
• Minimum educational qualification: High school diploma or equivalent; a certificate or diploma